Claims Investigator non-motor
2 days ago
**Who are we?**
- The position will include, but not limited to:
- Validating non-motor insurance related incidents and claims, meeting with clients, witnesses and SAPS officials, finalizing all reports and administration on claims, liaising with service providers and internal claims advisors, handling of admin and follow-ups concerning claims, resolving all queries and problems from service providers and clients.
- Minimum Qualification Required
- Grade 12/Standard 10/NQF 4
- Minimum Experience Required
- Minimum 3 years Non-Motor claims experience essential
- Minimum 5 years investigations experience
- Solid understanding of STI claims procedures: inclusive of claims, investigations
and legal department processes.
- Essential Requirements
- Grade 12/Standard 10/NQF 4
- Must be highly proficient in dealing with clients at all levels
- Organized
- Professionalism
- Self-disciplined
- Self-motivated
- Analytical
- Desire to excel
- Good attendance record
- Problem solving skills and solution oriented
- Flexibility
- Ability to multi-task and cope with pressure
- Attention to detail
- Excellent administrative skills
- Good communication skills
- Able to work flexible hours
- Customer focus
- Active listening skills
- Results oriented
- Teamwork
- Follow up - (must be able to establish procedures to monitor that which has been promised and delivered)
- More than one language
- SAPS Police Experience/Investigative background would be an advantage
**Knowledge and Skills**
- Assessing and processing of claims
- Manage settlement of claims
- Reporting and Administration
- Basic Client engagements and consultations
**Personal Attributes**
- Interpersonal savvy - Contributing independently
- Decision quality - Contributing independently
- Action orientated - Contributing independently
- Optimises work processes - Contributing independently
**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.
**Core Competencies**
- Cultivates innovation - Contributing independently
- Customer focus - Contributing independently
- Drives results - Contributing independently
- Collaborates - Contributing independently
- Being resilient - Contributing independently
**Turnaround time**
**Our commitment to transformation**
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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