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Customer Relations Manager
1 week ago
Customer Relationship Manager - Pine Town - KZN
Our client within the Motor Industry, is looking for a
**Customer Relations Manager **to join their team based in Pine Town, Durban.
You will be responsible for development, execution, and continuous refinement of multi-channel Consumer Relations, and Consumer Relation strategies. Your main focus will be on the loyalty and retention marketing strategies.
**Requirements**:
- DMS Knowledge advantageous
- Grade 12
- Analytical skills
- Must have 3-5 years experience in a senior client services management role
- Ability to manage marketing projects
- Excellent communication skills
- Customer-oriented
- Proven relationship building skills
- Computer literate
- Motor industry experience
**Duties (but not limited to)**:
- Maintain an ongoing relationship with key customers
- Build trusting relationships with clients
- Monitor relationships with existing clients through CRM systems.
- Develop and implement marketing techniques that will drive new customers.
- Set marketing strategies to retain customers
- Plan and handle all marketing campaigns
- Create new methods to address customers' needs
- Keep track of marketing trends
- Protect and promote the company for a positive image
**SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn**
- For more information please contact:
**Caitlyn Waters
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