Customer Support Manager

**The Company**:The Red Fox **Role Name**: Customer Support Manager **Location**: Noordhoek, Cape Town **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the...

The Company: Sports Betting Industry Role Name: Customer Support Manager Location: Claremont, Cape Town Role specifics: Permanent position - subject to probation period Role summary Betjets, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying...

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

Job Title: Customer Support Operations ManagerWe are looking for a skilled Customer Support Operations Manager to join our team at VHRS. This is an exciting opportunity to work with a dynamic and innovative tech company that is changing the world of Golf Operations through data.About the Role:This position will be responsible for managing and updating our...

Cape Town, South Africa - DOP - 3061052 **Job Description**: **Role Purpose** - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ **Do** - **Support process by managing transactions as per required quality standards** - _Document...

Our depots personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing customers, by...

{"h1": "Join Our Team as a Customer Support Professional", "p": "At FYXER, we are committed to providing exceptional customer service and support to our clients. We are seeking a highly skilled and dedicated Customer Support Professional to join our team. As a Customer Support Professional, you will be responsible for providing high-quality customer care...

We are seeking a highly skilled and experienced Drone Technical Support Specialist to join our team at Farm Manager SA.Job SummaryThe successful candidate will be responsible for executing and overseeing the drone service and repair strategy in Gauteng, working closely with agricultural drone customers and contractors.This is an exciting opportunity for a...

Job Purpose: As a Technical Support Team Lead at 1-grid, you will be responsible for providing technical guidance and leadership to the Support departments. This includes technical upskilling and improvements needed, including the knowledgebase, call listening, ticket reviews, and processes.Responsibilities:Work with the Customer Support Manager to ensure...

Job Title: Customer Support ProfessionalAbout the Role:Provide exceptional customer support via multiple channels to ensure customer satisfaction and loyalty.Manage and respond to support tickets using Zendesk, addressing and resolving customer issues efficiently and professionally.Maintain accurate records of customer interactions and feedback to improve...

**Position Overview**: **Key Responsibilities**: - **Live Chat Support**: Respond promptly and professionally to customer enquiries via live chat, addressing concerns and providing solutions in real-time. - **Ticket Management**: Manage and resolve customer support tickets efficiently, ensuring timely follow-up and resolution of issues. - **Social Media...

**Location: Cape Town**: **Purpose of the Job**: Oversee the call centre operations and resource management of the retail customer segment to pre-defined business and customer satisfaction standards. **Who You Are**: - You are customer centric. - You are an expert in people management. - You are passionate about customer experience and providing service. -...

We're looking for… We are seeking a dedicated Customer Support & Onboarding person to join our team. This role is crucial in ensuring our users, tenants and landlord clients receive unparalleled support and success in using our solutions. You will also be responsible for the onboarding and training of landlords and tenants, ensuring they fully understand...

Were looking for We are seeking a dedicated Customer Support & Onboarding person to join our team. This role is crucial in ensuring our users, tenants and landlord clients receive unparalleled support and success in using our solutions. You will also be responsible for the onboarding and training of landlords and tenants, ensuring they fully understand and...

We're seeking a dedicated professional to fill the role of Customer Support Specialist at HR Studio. This position is crucial in ensuring our users, tenants, and landlord clients receive exceptional support and success in using our solutions.The ideal candidate will be responsible for:Customer Support:Providing timely and effective support to customers via...

Our Customer Support Team at Mukuru is growing and we are looking for Customer Support Consultants to join us at our World Class Customer Support Department.The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.The...

Our Customer Support Team at Mukuru is growing and we are looking for Customer Support Consultants to join us at our World Class Customer Support Department.The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.The...

Our Customer Support Team at Mukuru is growing and we are looking for Customer Support Consultants to join us at our World Class Customer Support Department. The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand....

**Who we are**: Yoco was founded in 2015 and now processes over US$2 billion annually. We’re the payments provider for over 200 000 self-employed, and opening commerce for all. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive. We have over 350 team members globally, operating across international markets,...

Job Description:We are seeking a dedicated and highly skilled Customer Support Expert to join our team at HR Studio. This role is crucial in ensuring our users, tenants, and landlord clients receive unparalleled support and success in using our solutions.About the Role:You will be responsible for providing exceptional customer service, addressing and...