Team Manager: Retentions

Retention Manager GENERAL Centurion - Gauteng - South Africa Join Our Team: Customer Retention Strategist Extraordinaire! Are you ready to take on a challenge that merges creativity with analytics? Do you have a knack for turning data insights into actionable strategies that keep customers coming back for more? If so, we want you on our team! We're...

The Customer facing Retentions Manager is responsible for managing, maintaining, and most importantly reducing loss of existing business, by maintaining our link base, working closely with all business units, increasing link upgrades, and tactically increasing customer spend. The Retentions Manager will be responsible for communicating and negotiating with...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

Job Description:We are seeking a skilled Policy Retention Specialist to join our team at AVBOB South Africa. As a key member of our customer service department, you will be responsible for ensuring the retention of policies by providing excellent customer service and resolving any issues that may arise.Key Responsibilities:Review premium history to determine...

Job OverviewWe are seeking a skilled Insurance Retention Consultant to join our team at AVBOB South Africa. In this role, you will be responsible for building strong relationships with clients and ensuring their policies remain active.ResponsibilitiesReview premium history to determine the date premium last paid and status of the policy.Initiate calls,...

To maintain effective quality assurance processes by evaluating courtesy calls quality, identifying call quality gaps made by retention agents and implementing remedial action in line with the AVBOB Group policy. **Conduct Quality Assurance on Courtesy Calls (policy validations) and Retention clerks **(outbound calls)** - Monitor courtesy calls conducted by...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Effectively...

**Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

**Job Purpose**: **Responsibilities**: - Accountability of, and management of, team member performance - including setting/communicating clear goals to achieve business objectives - Ensure attainment of key operational metrics e.g. SLA adherence, utilization, abandoned calls, rework - Optimize processes and systems used by the CL Underwriting team -...

Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for...

Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...

Minimum requirements: Must have completed Grade 12National Diploma - Engineering/ElectricalRecognized Network Administrator qualification, Cisco Certified Network Associate (CCNA) or MikroTik Certified Network Associate (MTNA)2 Years working experience in a similar environmentSolid Network knowledge (TCP/IP, routing basics, understanding of VoIP...

Experiencing together a unique human adventure - Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Lead Our Accounting TeamWe are looking for a talented Accounting Team Manager to join our Finance Department at Curiska (Pty) Ltd. As a key member of our team, you will oversee the implementation of IFRS 17, monitor financial stability, and integrate risk management principles to support regulatory compliance.Main DutiesDevelop and implement quality...

**Introduction**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - Responsible for the planning, management, and control of the administration department through operational execution of the client service strategy to ensure effective and consistent client...

**Introduction** **Role Purpose** Support the delivery of acquisition, engagement and retention initiatives to enable growth of the Momentum Money book. Operate as an enabler to Momentum Money Outbound & Engagement team. **Requirements**: - 2 years' banking experience - Banking certification (preferred) - Sales, engagement and retention experience -...

**Job Purpose** Responsible to assist with the daily running and management of the Division through the effective use of resources. Ensuring that SLA’s are met per Binder Agreements. The purpose is the effective management of claims consultants. Ensure efficient service levels to internal and external clients by providing customer service and preparing...