Retention Manager

We are looking for an individual with Strong analytical capability, to lead our retentions team in driving retention and referral marketing programs. Under the guidance of the Manager: Insurance Administration you will be responsible for implementing key customer Retention Strategies and Metrics to ensure policyholders are getting the value they’re paying...

**Introduction**Role Purpose**Requirements**: - Matric/Equivalent qualification - Leadership or management studies completed or in progress will be beneficial. - Previous retention/customer service experience is essential - Previous leadership experience will be favourable - Must have completed the necessary regulatory exam/s (RE)as well as Full...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 25 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

**Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high...

**Company Description** OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...

Our Commercial Retention Advisors are responsible for having crucial conversations when need be. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family. Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that...

Job DescriptionOur Commercial Retention Advisors are responsible for having crucial conversations when need be. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family.Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality...

Job DescriptionOur retention advisors are responsible for handling difficult calls. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family.Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place...

**Company Description** OUTsurance is a world-class profit orientated short-term & life insurer. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture. Our success can be attributed to the OUTstanding people that work for us. **Job Description** Responsibilities** - Our retention advisors are...

**Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

Our retention advisors are responsible for handling difficult calls. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family. Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Effectively...

About the RoleThis is a highly demanding senior leadership position, responsible for leading the Inbound Service, Sales and Retentions Department at WNS Global Services.The ideal candidate will have a proven track record of success in managing high-performing teams, delivering exceptional results, and driving business growth.Lead the Inbound Service, Sales...

To maintain effective quality assurance processes by evaluating courtesy calls quality, identifying call quality gaps made by retention agents and implementing remedial action in line with the AVBOB Group policy. **Conduct Quality Assurance on Courtesy Calls (policy validations) and Retention clerks **(outbound calls)** - Monitor courtesy calls conducted by...

Minimum requirements: Our Clint is a global trusted cybersecurity specialist for digital infrastructure assisting to drive the transition to a totally trusted digital future for all people and organizations. With offices in 40 countries and the ability to service customers in over 150 countries across five continents, they have a unique local sale, global...

**Job Advert Summary**: To effectively and efficiently administer from creation through to use, storage, reuse, and disposition (destruction and/or archiving), all the recorded information and in-process records of the company, regardless of medium or characteristics. To develop and manage a company wide Records Management programme designed to ensure record...

Minimum requirements: Our Clint is a global trusted cybersecurity specialist for digital infrastructure assisting to drive the transition to a totally trusted digital future for all people and organizations. With offices in 40 countries and the ability to service customers in over 150 countries across five continents, they have a unique local sale, global...