Rmb Channel Specialist

7 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

The purpose of this role is to identify, formulate, and implement strategic, tactical, and operational Channel solutions for Corporate & Commercial Bank, RMB, and the wider Group, leveraging a digital mindset. The role services all Product Managers and works with Product

Specialists to define clear business requirements, channel roadmaps, commercialization and operationalization processes for change, and the tangible metrics for the success of all transformative initiatives.

It takes accountability for BAU, Project, Capability, and Change Management of all Channel initiatives and the attainment of the defined financial and efficiency benefits.

The role also acts as a Subject Matter Expert, internal Consultant, and Change Champion for the Channel enablement agenda in the bank, developing requirements, coordinating implementation, and monitoring the operationalization of the changes.
- Engage with the macro-environment to look for new opportunities, capabilities and trends that would add value to the required analysis work.
- Facilitate one-on-one or group workshops to elicit, analyse, communicate, and validate requirements for changes to business processes and policies and channel
- Analyse existing processes and facilitate improvements with stakeholders.
- Analyse and model data and data requirements.
- Document channel business/functional requirements.
- Document channel non-functional requirements
- Document and maintain end to end channel processes
- Conduct a gap analysis to identify the most feasible solution to meet requirements.
- Work with business stakeholders to define metrics/performance goals and acceptance criteria for solution and ensure the implementation of the requirements.
- Translate business needs and data requirements into detailed business information, functional, integration and process specifications.
- Clarify the business requirements, technical solutions, and functional/process specifications for relevant stakeholders.
- Work with project team to define metrics/performance goals and acceptance criteria for solution and system and ensure the implementation of the requirements.
- Prioritize requirements (critical and non-critical) with Project Manager to identify project deliverables and time frames.
- Traceability matrix and sign off business requirements to system analysis
- Sign off system analysis
- Business Analysis planning and monitoring - responsible for the tasks used to organize and coordinate the business analysis effort
- Elicitation and Collaboration - responsible to conduct tasks required to elicit and confirm requirements (brainstorming, workshops & focus groups
- Identify and address the business needs in a way that are aligned to the strategy of the channel
- Organize tasks that specify and model requirements and designs
- Validate and verify information
- Responsible to recommend improvements and identify solution
- Responsible for handing over to the system analysts and ensuring they understand the requirement.- Ensure that the project charges are in line with annual development budget- Ensure that efficient billing process is implemented to recover cost from clients (interim and future); monitor and continuously validate against MIS data- Liaise with PMO to drive requirements delivery, channel development, scope management and product integration onto channel
- Attend various meetings in order to drive, strategize, ensure implementation, ensure risk mitigation and ensure progress on delivery

Job Details

Application Closing Date

28/02/24


  • Rmb Channel Specialist

    7 months ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To support the Channel Support Head in leading the Channel Support department nationally - Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities - Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self service options across client...


  • Johannesburg, South Africa FirstRand Full time

    Job Description This is a 12-month contract for unemployed graduates to join the RMB Operations work experience internship. **Responsibilities**: - Demonstrate excellence and quality orientation in all assigned tasks, deliverables and projects - Execute role responsibilities efficiently through careful and timeous planning, reporting and updating -...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Production Support Specialist! RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us...


  • Johannesburg, South Africa Rand Merchant Bank Full time

    Job title : RMB Production Support AnalystJob Location : Gauteng, JohannesburgDeadline : December 15, 2024Quick Recommended Links Jobs by Location Job by industries Job Description Hello Future Production Support Specialist! RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable...


  • Johannesburg, South Africa Rand Merchant Bank Full time

    Job title : RMB Production Support Analyst Job Location : Gauteng, Johannesburg Deadline : December 15, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Hello Future Production Support Specialist! RMB is a place where exceptional people create their own opportunities by challenging the conventional and...


  • Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full time

    RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.As a RMB Production Support Analyst, you will liaise with Business...


  • Johannesburg, South Africa Job Crystal Full time

    A FinTech solutions group providing financial B2B and B2C services across Southern Africa, is looking for a Channel Finance Specialist to play a critical role in managing and optimising the financial performance of the company’s ATM business. This position requires a deep understanding of device mix, financial modelling, and strategic financial planning to...


  • Johannesburg, South Africa SYSPRO Full time

    **Description**: The Specialist: Channel and Event Marketing is responsible for assisting and supporting the development, coordination, and implementation of channel marketing programs and events that promote services or products. This includes managing the co-op funding, marketing guidelines, and event management. **Key Responsibilities**: Supporting...


  • Johannesburg, South Africa Heineken Full time

    We Go Places! How about you? Immediate Superior: Channel Activities Planning Manager Job Grade: 10 Location: Western Cape / Gauteng Type of Contract: Permanent Closing Date: 26 November 2024 Purpose of the Position Support the planning and drive the implementation of Heineken Beverage South Africa’s Marketing & Channel Marketing plans. Drive...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To drive Transactional Banking growth and product penetration via business development and cross sell in the organisation’s target customer sectors with existing clients. - Foster strong relationships with existing clients to understand the clients objectives, and market relevant product-based solutions to the clients’ needs to enable...


  • Johannesburg, Gauteng, South Africa Elite Search and Selection Full time

    Job Description:As a Business Partnership Manager with Elite Search and Selection, you will be responsible for developing and maintaining strategic relationships with channel partners in the ICT/Technology industry. Your goal is to onboard new partners and drive sales growth through effective communication, strong business development skills, and a winner's...

  • Channel Manager

    6 months ago


    Johannesburg, South Africa Omega HR Solutions Full time

    **Calling all IT Channel Managers for an exciting position based in Rivonia!** **Do you consider yourself somewhat of an IT Product Specialist?** **Do you have at least 5 years' experience in the IT Retail environment?** **A degree in IT would be extremely beneficial with some exposure to business and marketing environments** If you are interested in...


  • Johannesburg, Gauteng, South Africa Rand Merchant Bank Full time

    Job Title: Renewable Finance Specialist: Innovation and GrowthWe are seeking an experienced Renewable Finance Specialist to join our team at Rand Merchant Bank (RMB), a leading investment bank in Africa.Job Overview:RMB is committed to driving sustainable growth in the region, and we are looking for a skilled professional to help us achieve this goal. As a...


  • Johannesburg, South Africa Heineken Full time

    We Go Places! How about you? Immediate Superior: Channel Lead - Fragmented Trade Job Grade: 10 Location: Gauteng Type of Contract: Permanent Closing Date: Tuesday 26 November 2024 Purpose of the Position The purpose of the Channel Activation Specialist is to work closely with Brand, Channel service delivery and Sales teams to help develop and execute the...


  • Johannesburg, South Africa Heineken Full time

    We Go Places! How about you? Immediate Superior: Channel Lead RTM Job Grade: 10 Location: Gauteng Type of Contract: Permanent Closing Date: 26 November 2024 Purpose of the Position The purpose of the Channel Activation Specialist is to work closely with Brand, Channel service delivery and Sales teams to help develop and execute the activation plan for...

  • Communications Manager

    2 months ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To plan, execute, support and optimise marketing strategies, campaigns and activities that enable the RMB brand, business imperatives, client experience and engagement across channels to internal and external audiences - Build and maintain professional working relationships with all stakeholders while displaying excellent abilities to...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Client Service Priority Consultant, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us...

  • Channel Specialist

    6 months ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To support the Broader Africa Channel Head in leading the Channel management in Africa. - Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities - Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self service options across client...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To perform troubleshoot in of channel (i.e., banking platforms, payment systems and trade finance portals) engagement challenges experienced by clients by providing client support and advice, and to collaborate with internal teams to optimise channel performance and client experience. - Monitor the performance and stability of client...


  • Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: The PPS Advice and Distribution business is looking for an individual to hold a portfolio of three key functions. - Thought Leadership through critical thinking, solution development and bespoke design for all channels. - Strategic direction to all External Distribution teams on Investments, including delivery of packaged thought...