Assistant Lodge Manager
2 months ago
The Assistant Lodge Manager oversees and manages the day-to-day operations of a 5-star lodge, ensuring that guests receive top-notch service and that the lodge runs efficiently.
**Hours of Work**:
Late: 12h00 to 22h00. Hours may vary.
Key Performances
- Ensure exceptional guest service and satisfaction.
- Handle guest complaints and resolve issues promptly.
- Oversee concierge services and coordinate special guest requests.
- Welcome and check-in guests, ensuring a warm and personalized experience.
- Conduct performance evaluations and provide ongoing training and development.
- Foster a positive and motivated work environment among the staff.
- Creating an exceptional fine dining experience that embodies excellence.
- Ensuring that the food reaches the utmost standard of excellence in terms of quality.
- On-the-job training of service staff.
- Oversee daily operations of the lodge, ensuring smooth and efficient functioning.
- Implement and maintain standard operating procedures.
- Ensure compliance with health and safety regulations.
- Oversee inventory management and procurement processes.
- Ensure the lodge is well-maintained, neat and clean.
- Coordinate with maintenance teams for regular upkeep and repair of facilities.
- Implement sustainability and eco-friendly practices.
- Build and maintain strong relationships with guests to encourage repeat business.
- Collect and analyze guest feedback to improve services and facilities.
- Oversee the planning and execution of events and activities for guests.
- Maintain high standards of quality in all aspects of lodge operations.
- Conduct regular inspections to ensure compliance with 5-star standards.
- Develop long-term strategies for the growth and development of the lodge.
- Implement innovative ideas to enhance guest experiences and lodge offerings.
- Manage staff in terms of discipline.
**Package/Benefits**
- Salary Negotiable
- Provident Fund— Old Mutual
- Partial medical aid contribution
- Annual Bonus
- Uniform provided
-
Assistant Lodge Manager Overberg
6 months ago
Overberg, Western Cape, South Africa HotelJobs.co.za Full time**JD Specialized Recruitment **is currently assisting an Ultra-Luxury Lodge in the Overberg to recruit highly experienced and guest centric **ASSISTANT LODGE MANAGER** to join their team. **-**PLEASE NOTE: This is a live-out position. A Senior Chef De Partie/Sous Chef partner can be considered.** **Qualifications & Experience** - Diploma or Degree in...
-
Cederberg, Western Cape, South Africa HotelJobs.co.za Full time**Kendrick Recruitment is Currently Seeking an Assistant Lodge Manager!** Are you ready to take your career to new heights in the breathtaking wilderness? Join an extraordinary luxury lodge where adventure meets elegance! As an Assistant Lodge Manager, you'll play a pivotal role in delivering unforgettable experiences to our guests while managing the daily...
-
Assistant Lodge Manager
1 month ago
Cederberg, Western Cape, South Africa HotelJobs.co.za Full time**️ Seeking an Assistant Lodge Manager for a Luxury Property in Cederberg!** Kendrick Recruitment is excited to announce an incredible opportunity for an **Assistant Lodge Manager** at a stunning luxury property in the breathtaking Cederberg region. If you’re passionate about hospitality, have a strong background in food and beverage, and are ready to...
-
Assistant Lodge Manager
3 months ago
Eastern Cape, South Africa HotelJobs.co.za Full time**Job Overview**: The Assistant Lodge Manager at this 5-star game lodge plays a crucial role in ensuring the smooth operation and exceptional guest experience that our lodge is known for. This position involves overseeing various aspects of the lodge's operations, managing staff, and maintaining high standards of service and hospitality. **Key...
-
Assistant Lodge Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Assistant Lodge Manager** **Cape Town** **Market Related** New opportunity for a luxury experienced Assistant Lodge Manager join the leadership team of this stunning 5* property based in Cape Town, remote location. We’re looking for dynamic, client focused personalities capable of working autonomously - A strong leader & a positive mentor is best...
-
Assistant Lodge Manager
5 months ago
Eastern Cape, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Assistant Lodge Manager** **Luxury Lodge - Eastern Cape** **Requirements**: - Degree or equivalent from a reputable & recognized Hotel School (Advantageous) - At least 3-5 years Hospitality Management experience in a 4 or 5 star luxury lodge environment (Essential) - Sound experience in Hospitality positions...
-
Assistant Lodge Manager 5 Luxury Lodge Eastern Cape
2 months ago
Eastern Cape, South Africa HotelJobs.co.za Full timeKendrick Recruitment is currently seeking a passionate and experienced **Assistant Lodge Manager** for a prestigious 5-star lodge! **Requirements & Experience**: - Degree/Diploma in **Hotel Management**. - **3-5 years** experience in a luxury lodge as an Assistant Lodge Manager, Duty Manager, or Guest Relations Manager. - Proven experience in lodge...
-
Assistant Lodge Manager
7 months ago
Eastern Cape, South Africa HotelJobs.co.za Full timeKendrick Recruitment is seeking an experienced Assistant Lodge Manager to oversee the daily operations and guest services at a prestigious Luxury Safari Lodge in the beautiful Eastern Cape. **Responsibilities**: - Manage all aspects of the lodge's operations, including guest services, housekeeping, food and beverage, maintenance, and administration. -...
-
Assistant Lodge Manager
5 months ago
Eastern Cape, South Africa RMG Recruitment (Pty) Ltd Full timeWe are seeking an experienced **Assistant Lodge Manager/ F& B Manager** for a 5 star game reserve outside of Port Elizabeth **Requirements**: - Hospitality qualification - Previous experience in F & B at a managerial level - Previous managerial skills with leading a team - Strong admin and computer skills (knowledge of OPERA would be an advantage) -...
-
Eastern Cape, South Africa HotelJobs.co.za Full time**Exciting Opportunity Alert: Assistant Lodge Manager Needed!** Kendrick Recruitment is on the lookout for a dynamic **Assistant Lodge Manager** to join the team at a luxury 5-star lodge in a stunning location in the Eastern Cape! Are you passionate about hospitality, guest satisfaction, and operational excellence? If so, this might just be the role for...
-
Safari Lodge/camp Manager
3 months ago
Western Cape, South Africa HotelJobs.co.za Full time**Job description**: As a lodge Manager, one can experience the unique opportunity to work and live in the secluded natural wildlife locations of Southern Tanzania. This job is much more than just hosting international visitors, it requires a savvy and organised individual who can proactively maintain and enhance the lodge/camp standards through careful...
-
Lodge Management Couple
2 weeks ago
Western Cape, South Africa HotelJobs.co.za Full time**Lodge Management Couple - Prestigious Lodge - Western Cape** **Synopsis**: Our client, a prestigious collection of luxury lodges, seeks a dynamic, experienced Lodge Management Couple to lead one of their remarkable nature-based properties. This live-in role demands strong leadership, exceptional guest service, operational expertise, and a proactive...
-
Field Guide and Assistant Lodge Manager Couple
3 months ago
Eastern Cape, South Africa HotelJobs.co.za Full time**Job Title**: Field Guide and Assistant Lodge Manager Couple **Location**: Graaff-Reinet, Eastern Cape **Salary**: Market Related (Monthly) **Employer**: Luxury Safari Lodge **Are you a dynamic couple with a passion for the wild and a knack for hospitality?** Kendrick Recruitment is seeking a dedicated Field Guide and Assistant Lodge Manager couple to join...
-
Lodge Management Couple
2 weeks ago
Western Cape, South Africa Hospitality Jobs Africa Full time**Description**: Our client is looking for an accomplished Lodge Management Couple who can seamlessly manage all aspects of lodge operations, team leadership, guest relations, and maintenance. The successful couple will ensure high standards across every area of the lodge, from front-of-house guest service to back-of-house maintenance. The role requires...
-
Front Office
5 months ago
Overberg, Western Cape, South Africa HotelJobs.co.za Full timeThis is a LIVE-IN position. **Description**: **Description & Responsibilities** - Manage the entire reservation function, including telephonic and online reservations. - Communicate and coordinate guest requests with relevant staff. - Handle administrative duties related to all reserve activities and reservations. - Perform stock control, quality checks,...
-
Assistant Management Couple
2 months ago
Western Cape, South Africa HotelJobs.co.za Full timeKendrick Recruitment are seeking a Management Couple for a Gorgeous Nature Reserve in the Western Cape. Management couple to be a combination of: Field Guide, including maintenance skills / Lodge Manager with strong admin skills **Requirements**: Valid first aid certificate Good computer skills and competent in Excel Strong administrative skills The...
-
Assistant Lodge Manager Eastern Cape
5 months ago
Eastern Cape, South Africa HotelJobs.co.za Full timeJD Specialized Recruitment_ is assisting an award-winning 5* lodge in the Eastern Cape who is currently looking for a guest centric and dynamic **ASSISTANT LODGE MANAGER **to join their team. **Experience & Skills Requirements** - Diploma or Degree in Hospitality or equivalent (Essential) - At least 3 years’ experience in a similar guest relations role. -...
-
Field Guide and Assistant Lodge Manager Couple
3 months ago
Eastern Cape, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Field Guide and Assistant Lodge Manager Couple** **Graaf Reniet, Eastern Cape** An ultra luxurious game lodge, is currently seeking the assistance of two individuals or a couple to fill this role. Persons who meet the requirements below are urged to apply! **Requirements for Field Guide** - Grade 12 or...
-
Assistant Lodge Manager
4 weeks ago
Eastern Cape, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Assistant Lodge Manager** Luxury private game reserve in the heart of the Karoo. Sleeping a total of 40 pax, within a big 5, environmentally sustainable lodge. The main drive of the lodge is conservation of wildlife and vegetation. Please note if you are a resident of Graaff-Reniet, you have the benefit of residing...
-
Assistant Lodge Manager Eastern Cape
1 month ago
Eastern Cape, South Africa HotelJobs.co.za Full time**JD Specialized Recruitment** is partnering with an award-winning 5* lodge in the Eastern Cape who is currently looking for a guest centric and dynamic **ASSISTANT LODGE MANAGER **to join their team. **Experience & Skills Requirements** - Diploma or Degree in Hospitality or equivalent (Essential) - At least 3 years’ experience in a similar guest...