Customer Service Representative

4 days ago


Sandton, South Africa Clicks Group Limited Full time
Festive Season Customer Service Representative Opportunity:

The Body Shop is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative during the festive season. As a key member of our retail team, you will be responsible for delivering exceptional customer service and contributing to the overall success of our store.

About The Body Shop

We are a leading retailer of natural beauty and wellness products, committed to making a positive impact on people and the planet.


Key Responsibilities:
  1. Deliver exceptional customer service: Provide a friendly, professional, and personalized shopping experience to customers.
  2. Process transactions and handle customer queries: Respond to product knowledge queries, assist with purchases, and resolve any issues that may arise.
  3. Maintain store standards: Ensure that the store is well-merchandised, clean, and organized at all times.
  4. Work collaboratively with colleagues: Contribute to a positive team environment, communicate effectively, and support colleagues as needed.

Requirements:
  • Grade 12 certificate: A valid matric certificate is required.
  • Previous sales or service experience: While not essential, previous experience in a sales or service environment is desirable.
  • Excellent communication skills: Ability to communicate effectively with customers and colleagues.
  • Team player: Willingness to work collaboratively and contribute to a positive team environment.


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