See more Collapse

Sales Support Agent

1 month ago

Johannesburg, South Africa Yebo Fresh Full time

Yebo Fresh is an award-winning online grocery platform focusing on South Africa’s mass market. Our unique business model and partnerships with manufacturers allow us to deliver an unbeatable offer at an extremely competitive price point.

We serve families, NGO’s, Schools, ECDs, and township food businesses such as Spazas and fast food restaurants.

**For the customer**, using Yebo Fresh means avoiding the hassle, cost and risk of overcrowded and/or expensive transport, long queues, and carrying heavy bulk goods.

**For FMCGs,** working with Yebo Fresh means direct access into the mass market and a great partnership for direct deliveries, customer insights, product testing, POS marketing etc.

**Now Hiring: Sales Support Agent**

**Key Role Responsibilities and Duties**
- Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints
- Convert leads to sales
- Order management
- Resolve customers' service or billing complaint
- Contact customers in order to respond to inquiries or to notify them of any adjustments
- Contact all customers affected by product recalls and withdrawals
- Recommend improvements in products, shipping, service, or billing methods and procedures in order to prevent future problems
- Be responsible for taking customer orders via telephone - all calls are to existing customers
- Provide quality customer service by responding to questions and concerns
- Provide support to outside sales reps
- Process order entry into the Sales App/UL system in a timely manner
- Ensures shipments are made in a timely manner and properly invoiced
- Meet KPI’s
- Provide feedback to the Customer Service Manager regarding customer concerns
- Tracking invoice payments and confirming POP’s with Finance

**Skills and requirements needed to fulfill the role**:

- 2+ years experience in outbound sales
- Ability to interface with customers, sales and production
- Must be very detail-oriented and capable of multi-tasking
- Must be an action oriented, team-player with excellent problem solving skills
- Multilingual (Sesotho, Isizulu, Tsonga and Tshivenda)

**Personal Responsibilities**
- _We care _- for the customer, for each other and for the communities that we serve.
- _We give 100% _- showing up on time, being present, going the extra mile and doing the best you can.
- We make opportunities: we are entrepreneurs, we see possibilities and realise them, even when challenging.
- We get better every daytogether: we strive for continuous improvement, accept that we may make mistakes and learn, and work as a team to grow as individuals and as a company.

**Contract Type**:3 month fixed term contract

**Compensation**:R 7000

**Reporting to**: Customer service Team Lead

**Job Type**: Temporary
Contract length: 3 months

**Salary**: Up to R7,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

We have other current jobs related to this field that you can find below

  • Application Support Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Findojobs South Africa Full time

    We're looking for a Application Support superstar to join our team of problem-solving experts and help us keep our software running smoothly. The Application Support Agent plays a critical role in implementing and supporting the systems and processes administered by our customers. This role primarily involves visiting automotive dealerships to implement and...

  • Call Centre Agent

    3 weeks ago

    Johannesburg, South Africa Alpha Insurance sales and services Full time

    We are a dynamic sales company with a new branch in Johannesburg seeking both Telesales agents and out door agents to best represent our clients generating sales in the most professional way. Our client is a well known insurance company with a good reputation as well as a Dubai based fragrance company. ROLE AND RESPONSIBILITIES You just will require you to...

  • Customer Support Agent

    3 days ago

    Johannesburg, South Africa Four Point 0 Full time

    Customer Support Agent - 2024-04-09 - 2024-05-09 - Permanent - JHB000056 - Admin, Office & Support- Gauteng, JHB - Eastern Suburbs - R240 000.00 Annually Cost To Company- Electrical distributor looking for a Customer Support Agent to join their organisation. **Responsibilities**: - Understand customer needs through their journey, from first contact to...

  • Customer Support Agent

    2 weeks ago

    Johannesburg, South Africa Four Point 0 Full time

    Customer Support Agent ( Export ) - 2024-02-01 - 2024-03-01 - Permanent - JHB000026 - Admin, Office & Support- Gauteng, JHB - Southern Suburbs - R160 000.00 AnnuallyElectronic company looking to hire a young, vibrant Customer Support Agent to join their Exports team. **Responsibilities**: - Export administration - dealing with freight forwarders....

  • Sales Support Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Yebo Fresh Full time

    Yebo Fresh is an award-winning online grocery platform focusing on South Africa's mass market. Our unique business model and partnerships with manufacturers allow us to deliver an unbeatable offer at an extremely competitive price point.We serve families, NGO's, Schools, ECDs, and township food businesses such as Spazas and fast food restaurants.For the...

  • Customer Support Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Four Point 0 Full time

    Customer Support Agent ( Export ) Permanent JHB00002 Admin, Office & Support Gauteng, JHB Southern Suburbs R AnnuallyElectronic company looking to hire a young, vibrant Customer Support Agent to join their Exports team.Responsibilities: Export administration dealing with freight forwarders. Completing export documents. Understand customer needs through...

  • Sales Agent

    2 weeks ago

    Johannesburg, South Africa Global Stone Full time

    **Global Stone** **South Africa's largest Wholesalers of Mosaics to the Home Improvement retail trade is looking for an agent for greater Gauteng** **The Position entails** - Conduct calls and face-to-face meetings with customers daily - Travel within Gauteng to meet prospective and existing customers in the Tile retail and specification industry. - Build...

  • Sales Agent

    2 weeks ago

    Johannesburg, South Africa Global Stone Full time

    **Global Stone** **South Africa's largest Wholesalers of Mosaics to the Home Improvement retail trade is looking for an agent for greater Gauteng** **The Position entails** - Conduct calls and face-to-face meetings with customers daily - Travel within Gauteng to meet prospective and existing customers in the Tile retail and specification industry. - Build...

  • Customer Support Agent

    2 weeks ago

    Johannesburg, South Africa Africa Trailers Full time

    We are your premier provider of innovative mobile trailers, refrigerators, kitchens, and classrooms designed to meet Manufactured Trailer needs for South Africa. We are currently looking for a Customer support agent to support our small team to provide support for the external sales team. Job purpose: - Resolve customer enquiries, concerns, and issues in a...

  • Sales Agent

    3 months ago

    Johannesburg, South Africa FM Marketing Full time

    FM MARKETING has partnered with a few companies to offer Sales Agent opportunities. We're in association with quite a number of retail brands and we're excited to recruit unemployed individuals looking for career opportunities to join our firm.We are looking for people we can train through sales and marketing to be part of the companies overall growth and...

  • Sales Agent

    2 months ago

    Johannesburg, South Africa FM Marketing Full time

    FM MARKETING has partnered with a few companies to offer Sales Agent opportunities. We're in association with quite a number of retail brands and we're excited to recruit unemployed individuals looking for career opportunities to join our firm. We are looking for people we can train through sales and marketing to be part of the companies overall growth and...

  • Sale Agent

    3 weeks ago

    Johannesburg, South Africa Zucchero Full time

    A sales agent is a proffessional who initiallizes and manages relationships with customers. They serve as their point of contact and lead from initial outreach through the making of the final purchase by them. - Agents will be required to do field work. Working in different locations. - Convert leads given into sales. Pay: R2,000.00 - R7,000.00 per...

  • Support Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Join our team as a Customer Support AgentJob requirements: Must have Grade 1 Excellent communication skills, both verbal and written. Energetic and customeroriented mindset. Ability to handle customer enquiries and resolve issues efficiently. Empathy and patience when dealing with diverse customer needs. Familiarity with customer support tools and software....

  • Tuci Sales Agent

    2 months ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Tuci Sales agent **What You'll Bring**: Tuci Sales agent **Impact You'll Make**: Tuci Sales agent TransUnion Job Title Account Rep, Account Mgmt - Direct Sales

  • Sales Agent

    4 weeks ago

    Johannesburg, South Africa LMG Full time

    sales agents who will be working remortely from their homes.paid in commission based on their sales **Job Types**: Contract, Commission **Experience**: - Sales: 1 year (preferred)

  • Customer Support Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Four Point 0 Full time

    Customer Support Agent Permanent JHB00005 Admin, Office & Support Gauteng, JHB Eastern Suburbs R Annually Cost To Company Electrical distributor looking for a Customer Support Agent to join their organisation.Responsibilities: Understand customer needs through their journey, from first contact to presales to ongoing and aftersales support. Manage first...

  • Sales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Global Stone Full time

    Global StoneSouth Africa's largest Wholesalers of Mosaics to the Home Improvement retail trade is looking for an agent for greater GautengThe Position entails Conduct calls and facetoface meetings with customers daily Travel within Gauteng to meet prospective and existing customers in the Tile retail and specification industry. Build and maintain...

  • Sales Agent

    2 weeks ago

    Johannesburg South, South Africa EDC Direct Marketing Full time

    EDC DIRECT MARKETING has partnered with a few companies to offer Sales Agent opportunities. We're in association with quite a number of retail brands and we're excited to recruit unemployed individuals looking for career opportunities to join our firm. We are looking for people we can train through sales and marketing to be part of the companies overall...

  • Customer Support Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Africa Trailers Full time

    We are your premier provider of innovative mobile trailers, refrigerators, kitchens, and classrooms designed to meet Manufactured Trailer needs for South Africa. We are currently looking for a Customer support agent to support our small team to provide support for the external sales team.Job purpose: Resolve customer enquiries, concerns, and issues in a...

  • Senior Sales Agent

    3 weeks ago

    Johannesburg, South Africa Clever Content Cpt Full time

    Clever Content International is one of the fastest growing international companies which is looking for English speaking sales agents with motivation, goal-orientation and energy. If you are ready to join an international successful company, then this is your chance. **Position - Senior English Speaking Sales Agent** Working hours: Monday to Friday...