5 Hotel Guest Relations Officer

3 months ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

This award winning 5-star BOUTIQUE HOTEL in the Stellenbosch WInelands offers the ultimate private retreat for INTERNATIONAL TOURISTS & LUXURY TRAVELLERS.

**ProStaffSelec**t are in search of a bubbly, charismatic, highly polished and elegant female **GUEST RELATIONS OFFICER / FRONT DESK DUTY MANAGER** for this extremely sophisticated, upmarket and luxury 5* boutique hotel. This hotel has won several international awards not only for their amazing service standards and signature cuisine, but for its many awesome works of art, sculptures and fine pieces that make up the incredible atmosphere and decor of this ultra sophisticated one-of-a-kind luxury destination.

THIS IS A "FIRST POINT OF CONTACT" POSITION so applicants need to highly PRESENTABLE, WELL SPOKEN and COMFORTABLE DEALING WITH VIP GUESTS

**REQUIREMENTS**:

- Hotel Management, Front Office or Guest Relations Formal Tertiary Qualifications
- Strong admin, organisational, financial and planning abilities needed.
- HIGHLY proficient in Excel, Word as well as OPERA Property Mgt Software.
- Fully proficient in booking and reservations systems.
- Must be willing to work evening and late shifts to manage the hotel when the Resident Mgr is off-duty.
- Highly presentable and outgoing personality with mature / worldly views - well travelled
- OWN TRANSPORT with a valid driver's license is an ABSOLUTE PREREQUISITE as all staff travel between sister properties in the group



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