5 Hotel Guest Relations Officer

2 months ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

This award winning 5-star BOUTIQUE HOTEL in the Stellenbosch WInelands offers the ultimate private retreat for INTERNATIONAL TOURISTS & LUXURY TRAVELLERS.

**ProStaffSelec**t are in search of a bubbly, charismatic, highly polished and elegant female **GUEST RELATIONS OFFICER / FRONT DESK DUTY MANAGER** for this extremely sophisticated, upmarket and luxury 5* boutique hotel. This hotel has won several international awards not only for their amazing service standards and signature cuisine, but for its many awesome works of art, sculptures and fine pieces that make up the incredible atmosphere and decor of this ultra sophisticated one-of-a-kind luxury destination.

THIS IS A "FIRST POINT OF CONTACT" POSITION so applicants need to highly PRESENTABLE, WELL SPOKEN and COMFORTABLE DEALING WITH VIP GUESTS

**REQUIREMENTS**:

- Hotel Management, Front Office or Guest Relations Formal Tertiary Qualifications
- Strong admin, organisational, financial and planning abilities needed.
- HIGHLY proficient in Excel, Word as well as OPERA Property Mgt Software.
- Fully proficient in booking and reservations systems.
- Must be willing to work evening and late shifts to manage the hotel when the Resident Mgr is off-duty.
- Highly presentable and outgoing personality with mature / worldly views - well travelled
- OWN TRANSPORT with a valid driver's license is an ABSOLUTE PREREQUISITE as all staff travel between sister properties in the group



  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    This ultra luxurious international hotel offers private villa style accommodation with personalised service from the intimate fine dining meal experience, exotic luxury spa, sumptuous world-class decor standards to private guided wine tours, cellar presentations and personal butlers and sommeliers. We are in search of a professional young lady to take on...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are looking for a Guest Relations Officer to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Officer responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Situated on one of the most spectacular privately owned wine estates in Stellenbosch, this luxury hotel and spa offers a unique and tranquil setting with stylish rooms and suites, each individually decorated, a choice of dining venues, a luxury day-spa and many venue options for the most romantic wedding imaginable. **ProStaffSelect **are in search of a...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Situated on one of the most spectacular privately owned wine estates in Stellenbosch, this luxury hotel and spa offers a unique and tranquil setting with stylish rooms and suites, each individually decorated, a choice of dining venues, a luxury day-spa and many venue options for the most romantic wedding imaginable. We are in search of a proficient and...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    This award winning 5-star ultra luxurious BOUTIQUE HOTEL in the Stellenbosch Winelands offers the ultimate private retreat for INTERNATIONAL TOURISTS & LUXURY TRAVELLERS. **ProStaffSelec**t are in search of a bubbly, charismatic, highly polished and elegant female **GUEST RELATIONS OFFICER / FRONT DESK CONCIERGE** for this extremely sophisticated, upmarket...

  • Hotel Guest Relations

    5 months ago


    Stellenbosch, South Africa Seasoned recruitment Full time

    Hotel Guest Relations Please note this position you needed to have worked in a Hotel/ Guest House Please note this position is in Stellenbosch so only Stellenbosch and surrounding areas. We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    This role is ideal for someone passionate about hospitality, with excellent communication skills, and a desire to deliver unforgettable guest experiences. As the Guest Relations Officer, you will be the face of the estate, ensuring guests receive a warm welcome and have their needs met from arrival to departure. **Key Responsibilities**: - Greet and...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is looking for a passionate and dedicated Guest Relations Manager to join a 5* Luxury Boutique Hotel in the beautiful winelands of Stellenbosch, Western Cape. Within this role, you must be eager to exceed guest expectations from arrival to dpertaure, give them an unforgettable experience and showcase the true meaning of hospitality. -...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Career Growth, Hospitality Recruitment are looking for a Guest Relations Officer to provide high-quality service to our clients hotel guest and customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is on the hunt for an experienced Guest Relations Officer for a beautiful hotel based in the Cape Winelands. **Responsibilities**: - ** Guest Experience Enhancement**: Ensure the highest level of guest satisfaction by providing personalized service and anticipating guests' needs throughout their stay. Act as a primary point of contact...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Situated on one of the most spectacular wine estates in the Stellenbosch area, this luxury villa hotel and spa offers a unique and tranquil setting with elegant 5 star rooms and suites, each individually decorated, a choice of dining venues and many venue options for the most romantic wedding imaginable. We are in search of a young, vibrant and attractive...


  • Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full time

    Guest Relations Officer/Hotel ReceptionJoin Generic Recruitment Pty Ltd in Stellenbosch as a Guest Relations Officer/Hotel Reception. We are seeking a highly skilled and experienced professional to provide exceptional customer service and support to our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their stay is...


  • Stellenbosch, South Africa HOTEL AND CATERING PERSONNEL Full time

    We are looking for a Guest Relations Manager who will be responsible for ensuring that the guests’ experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Manager serves the needs of our guests and exceeds guests’ experience. RESPONSIBILITIES: - Welcome and introduce Lodges and Spa to...


  • Stellenbosch, South Africa Status Staffing Full time

    **Western Cape**, Stellenbosch** **(Market related)** One of the most prestigious wineries in the world is looking for Guest Relations Officer/ Hotel Receptionist with a Hospitality Certificate / Diploma and 2 - 3 years’ experience in a similar role, Stellenbosch. EMPLOYMENT TYPE : Permanent SECTOR : Hospitality BASIC SALARY : Market Related START...


  • Cape Town, South Africa The Royal Portfolio Full time

    The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...


  • Western Cape, South Africa HotelJobs.co.za Full time

    5 star property seeks a well presented, organized well spoken front guest relations manger. Must have etiquette be well groomed well spoken and well presented, previous 4/5 star hotel experience in same role essential. And have own transport. Salary R15 000.00


  • Cape Town, South Africa The Royal Portfolio Full time

    The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Exciting Opportunity Alert! Ready to dive into the world of exquisite hospitality? Our prestigious client, a hidden gem nestled in the enchanting landscapes of Stellenbosch, is on the lookout for a dynamic and personable Guest Relations Officer to join their stellar team. Known for their unwavering commitment to creating extraordinary guest experiences,...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Exciting Opportunity Alert! Ready to dive into the world of exquisite hospitality? Our prestigious client, a hidden gem nestled in the enchanting landscapes of Stellenbosch, is on the lookout for a dynamic and personable Guest Relations Officer to join their stellar team. Known for their unwavering commitment to creating extraordinary guest experiences,...