Luxury 5 Hotel Guest Relations Officer

7 months ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

This ultra luxurious international hotel offers private villa style accommodation with personalised service from the intimate fine dining meal experience, exotic luxury spa, sumptuous world-class decor standards to private guided wine tours, cellar presentations and personal butlers and sommeliers.

We are in search of a professional young lady to take on the GUEST RELATIONS OFFICER / CONCIERGE position at the front gallery entrance to welcome and check-in all guests, confirm and execute special requests for rooms, meals, tours, spa bookings etc and ensure that the entire guest experience is absolutely seamless in every possible way.

**_ REQUIREMENTS:_**

At least 3 years previous experience within a similar 5* deluxe hotel position

A formal Hotel / Hospitality Management Diploma / Degree

Exceptional personal presentation and outgoing personality

Confident, well-spoken lady with strong customer service skills

Excellent administration, computer and communication skills



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