Guest Relations Officer The Silo Hotel

The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...

The Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio’s Purpose, which is _“To give...

The Breakfast Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, teas, coffees and an absolute passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience in our breakfast restaurant, while adhering to The Royal Portfolio’s Purpose,...

The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...

The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...

The Silo Hotel’s Food & Beverage Manager is responsible for ensuring that every aspect of the dining experience at the hotel (from the product to the team members) is successfully managed to meet, if not exceed, the exacting standards of The Royal Portfolio's properties. As this important role directly impacts the guest experience, the F&B Manager works...

The Silo Hotel's Assistant Housekeeping Manager will be responsible for planning, organising and developing the overall operations of the Housekeeping department to deliver on The Royal Portfolio’s Purpose, which is _“To give our guests a complete experience and a perfect stay”_. **MAIN DUTIES & RESPONSIBILITIES** - Co-manage all Housekeeping...

The Chef De Partie (CDP) at The Silo Hotel is responsible for supporting the Executive Chef and Sous Chefs in our busy hotel kitchen, ensuring the highest standards and consistent quality in daily food preparation, while keeping up to date with new products, recipes and preparation techniques. This is to ensure that The Silo Hotel meets, if not, exceeds, the...

The Chef De Partie (CDP) at The Silo Hotel is responsible for supporting the Executive Chef and Sous Chefs in our busy hotel kitchen, ensuring the highest standards and consistent quality in daily food preparation, while keeping up to date with new products, recipes and preparation techniques. This is to ensure that The Silo Hotel meets, if not, exceeds, the...

We are looking for a Guest Relations Officer to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Officer responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...

The Pastry CDP at The Silo Hotel is responsible for assisting in the running of the Pastry section of our busy 5* hotel kitchen. They assist in maintaining the overall standards of the high tea, desserts and celebration plates, always ensuring that we live up to our purpose which is _"To give our guests a complete experience and a perfect stay"_. **MAIN...

An exciting role for a guest centric operator with strong FO acumen is up for grabs at this luxury property The guest relations officer is responsible for coordinating all elements of pre-arrival, in-house, and post-departure details to create a seamless guest experience. This role is essential in the preparation and organisation of the property’s...

The Night Chef at The Silo Hotel ensures that the night shift in our busy hotel is effectively managed from 23:00 – 08:00. They ensure that all guest and hotel requirements are met and kept at the highest standards of The Royal Portfolio, that all Kitchen personnel are working as a team in order to achieve the purpose of the company, which is "to give our...

The Night Chef at The Silo Hotel ensures that the night shift in our busy hotel is effectively managed from 23:00 – 08:00. They ensure that all guest and hotel requirements are met and kept at the highest standards of The Royal Portfolio, that all Kitchen personnel are working as a team in order to achieve the purpose of the company, which is "to give our...

**DUTIES & RESPONSIBILITES** - Assist the Front-office & Duty Managers with processing of reception procedure, using the appropriate systems - Maintain a good relationship with guests & creates a good impression of the hotel - Maintain the appearance of the Front-Office department with regards to tidiness - Safekeeping of correspondence, dockets &...

The Silo Hotel's Restaurant & Bar Manager demonstrates the highest level of courteous and efficient service across all food and beverage outlets in the hotel, to ensure that guests feel welcome and that their needs will be attended to at all times during their stay. They are knowledgeable about The Royal Portfolio's properties and standards and ensure that...

**Scope and General Purpose**: Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. They also form strong and lasting relationships with guests and provide information about additional hotel services. **Main...

**Additional Information** **Job Number**24197284 **Job Category**Rooms & Guest Services Operations **Location**AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** - Our jobs aren’t just about giving guests a smooth...

**Job Number** 24024612 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The Guest Relations Officer will respond to guest...

This role is ideal for someone passionate about hospitality, with excellent communication skills, and a desire to deliver unforgettable guest experiences. As the Guest Relations Officer, you will be the face of the estate, ensuring guests receive a warm welcome and have their needs met from arrival to departure. **Key Responsibilities**: - Greet and...