Guest Relations Officer The Silo Hotel

The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...

The Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio’s Purpose, which is _“To give...

The Breakfast Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, teas, coffees and an absolute passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience in our breakfast restaurant, while adhering to The Royal Portfolio’s Purpose,...

The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...

The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...

The Silo Hotel’s Food & Beverage Manager is responsible for ensuring that every aspect of the dining experience at the hotel (from the product to the team members) is successfully managed to meet, if not exceed, the exacting standards of The Royal Portfolio's properties. As this important role directly impacts the guest experience, the F&B Manager works...

The Silo Hotel's Assistant Housekeeping Manager will be responsible for planning, organising and developing the overall operations of the Housekeeping department to deliver on The Royal Portfolio’s Purpose, which is _“To give our guests a complete experience and a perfect stay”_. **MAIN DUTIES & RESPONSIBILITIES** - Co-manage all Housekeeping...

The Head Baker at The Silo Hotel takes responsibility for running the Pastry section of the hotel at night - preparing breads, pastries, etc to meet our guests needs the following day. Reporting directly to our Head Pastry Chef, this role requires an individual who is responsible, exacting and who enjoys working independently, at night, in a calm and quiet...

The Chef De Partie (CDP) at The Silo Hotel is responsible for supporting the Executive Chef and Sous Chefs in our busy hotel kitchen, ensuring the highest standards and consistent quality in daily food preparation, while keeping up to date with new products, recipes and preparation techniques. This is to ensure that The Silo Hotel meets, if not, exceeds, the...

The Chef De Partie (CDP) at The Silo Hotel is responsible for supporting the Executive Chef and Sous Chefs in our busy hotel kitchen, ensuring the highest standards and consistent quality in daily food preparation, while keeping up to date with new products, recipes and preparation techniques. This is to ensure that The Silo Hotel meets, if not, exceeds, the...

The Chef De Partie (CDP) at The Silo Hotel is responsible for supporting the Executive Chef and Sous Chefs in our busy hotel kitchen, ensuring the highest standards and consistent quality in daily food preparation, while keeping up to date with new products, recipes and preparation techniques. This is to ensure that The Silo Hotel meets, if not, exceeds, the...

We are on the lookout for new team members with bubbly and warm personalities. You would be the face of the hotel and attend to all guest requests and queries. You must have detailed information about the hotel, all departments and must be able to recommend activities and restaurants to in-house guests. You would be the link between all departments, with...

The Pastry CDP at The Silo Hotel is responsible for assisting in the running of the Pastry section of our busy 5* hotel kitchen. They assist in maintaining the overall standards of the high tea, desserts and celebration plates, always ensuring that we live up to our purpose which is _"To give our guests a complete experience and a perfect stay"_. **MAIN...

We are looking for a Guest Relations Officer to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Officer responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...

The Night Chef at The Silo Hotel ensures that the night shift in our busy hotel is effectively managed from 23:00 – 08:00. They ensure that all guest and hotel requirements are met and kept at the highest standards of The Royal Portfolio, that all Kitchen personnel are working as a team in order to achieve the purpose of the company, which is "to give our...

The Night Chef at The Silo Hotel ensures that the night shift in our busy hotel is effectively managed from 23:00 – 08:00. They ensure that all guest and hotel requirements are met and kept at the highest standards of The Royal Portfolio, that all Kitchen personnel are working as a team in order to achieve the purpose of the company, which is "to give our...

An exciting role for a guest centric operator with strong FO acumen is up for grabs at this luxury property The guest relations officer is responsible for coordinating all elements of pre-arrival, in-house, and post-departure details to create a seamless guest experience. This role is essential in the preparation and organisation of the property’s...

**DUTIES & RESPONSIBILITES** - Assist the Front-office & Duty Managers with processing of reception procedure, using the appropriate systems - Maintain a good relationship with guests & creates a good impression of the hotel - Maintain the appearance of the Front-Office department with regards to tidiness - Safekeeping of correspondence, dockets &...

The Silo Hotel's Restaurant & Bar Manager demonstrates the highest level of courteous and efficient service across all food and beverage outlets in the hotel, to ensure that guests feel welcome and that their needs will be attended to at all times during their stay. They are knowledgeable about The Royal Portfolio's properties and standards and ensure that...

We are seeking a Guest Relations Officer for a 5-Star Wine Estate in Stellenbosch **Responsibilities**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in - Coordinate luggage collection and...