Head of Department- CRM

2 days ago


Greenstone Park, South Africa Leroy Merlin Full time

**Purpose of the role**

To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.

**Main responsibilities**
- Lead and support a team of department managers & Customer Assistants
- Develop the team to meet strategic business objectives
- Manage full operations of the department
- Manage daily sales and customer relations
- Identify business growth opportunities (new markets, new products and new services)
- As a member of the management committee, co-create and decide on the strategy to implement
- Participate in cross-disciplinary projects with fellow colleagues
- Design the most cost-effective delivery channels for your department
- Develop appropriate risk management strategies
- Introduce efficiency, improvement measures for an optimal return and stakeholder value
- Develop customer service improvement strategies
- Get involved in drafting and changing policy to align with changing market conditions
- Relevant business degree
- Previous retail experience at a senior management level
- Proven track record in the Retail industry.
- Ability to work long hours and weekends
- Ability to work as Duty Manager when required, e.g. open and close store
- Excellent interpersonal relations
- A team builder and a team player
- Excellent customer service
- Self-confident, hardworking and lives by example


  • Head of Department

    9 months ago


    Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers - Develop the team to meet strategic business objectives - Manage full operations of the department - Manage daily sales...


  • Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers - Develop the team to meet strategic business objectives - Manage full operations of the department - Manage daily sales...

  • Head of Department

    7 months ago


    Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers - Develop the team to meet strategic business objectives - Manage full operations of the department - Manage daily sales...


  • Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Sales Consultants. Support and assist the Head of department. **Main Responsibilities** - Lead and support a team of sales consultants. - Be a player in the development of collective performance. - Share...


  • Kempton Park, Gauteng, South Africa Career Connect (Pty) Ltd Full time

    Job Overview: We are seeking an experienced Contracts Department Head to join our team at Career Connect (Pty) Ltd in Kempton park. The successful candidate will be responsible for overseeing the Contracts Department, which includes production planning, contract management, and customer service.The ideal candidate will have a minimum of 3-5 years of...

  • Head of Department

    2 weeks ago


    Greenstone Park, South Africa Leroy Merlin Full time

    LEROY MERLIN’s objective is to develop the market of home improvement by bringing innovation and affordable choices to our customers. LEROY MERLIN is driven to help customers improve their homes and to live a better life. - Lead and support a team of logistics staff - Develop (recruitment, training, evaluation) the team to meet strategic business...

  • Key Account Manager

    2 weeks ago


    Greenstone Park, South Africa Bidvest International Logistics Full time

    **Job Purpose**: Bidvest International Logistics is looking to recruit a Key Account Manager to join the team based in Greenstone, Gauteng facility. The incumbent will be responsible to manage, retain, grow and secure new business within your designated industry vertical/s through actively marketing Bidvest International Logistics by establishing long term...

  • Key Account Manager

    7 months ago


    Greenstone Park, South Africa Bidvest International Logistics Full time

    **Job Purpose**: Bidvest International Logistics is looking to recruit a Key Account Manager to join the team based in Greenstone, Gauteng facility. The incumbent will be responsible to manage, retain, grow and secure new business within your designated industry vertical/s through actively marketing Bidvest International Logistics by establishing long term...


  • Greenstone Park, South Africa Bidvest International Logistics Full time

    **Job Purpose**: Bidvest International Logistics (BIL) is looking to appoint a dynamic Business Development Consultant to join their Sales team based in Gauteng. The incumbent will be expected to manage the generation of new business within your designated industry vertical through actively marketing Bidvest International Logistics and establishing long...


  • Menlo Park, South Africa Financial Services Board Full time

    **RETIREMENT FUND CONDUCT SUPERVISION DEPARTMENT** **Ref No: FSCA 526** **Purpose of the Job**: To provide administrative and secretarial support to the Conduct Supervision Department. The person appointed to this position will report to the Departmental Head. **Requirements**: A Matric Certificate plus a relevant Secretarial Diploma or Administrative...


  • Greenstone Park, South Africa Bidvest International Logistics Full time

    **Job Purpose**: Bidvest International Logistics is looking to recruit a Procurement Specialist (middle management level) who will assist with guiding and managing the provision of procurement support services, policies, and programs for the entire BIL, under the guidance of the Head of Procurement. The Procurement Specialist will report to the Head of...

  • Head of Finance

    2 days ago


    Kempton Park, South Africa HRInsync Full time

    **Head of Finance - Business Controller** **Location: Kempton Park** **R Highly Negotiable** **Purpose**: To oversee and manage the Financial Department of this division of a multinational manufacturing business. You would be working on high profile projects and operationally managing the finance team. The role does include transactional accounting...

  • Head of Debtors

    7 months ago


    Jet Park, South Africa Smith Garb Full time

    Gauteng, Isando / Jet Park - R 600000 - R 650000 Annually Cost To Company (Medical Aid and Pension Fund) REQUIRED MINIMUM QUALIFICATION and WORK EXPERIENCE: - A relevant financial degree / diploma / credit qualification - **Minimum 5 years** head of debtors and strong management experience - **Minimum of 5 years** experience in debtors finance and CGIC. -...

  • Head Guide

    7 months ago


    Kruger National Park, South Africa HotelJobs.co.za Full time

    Luxury game lodge in Greater Kruger is looking for a Head Guide. - Training of guides and uplifting skills (Team of 8 Guides) - Ensure all guides licences and credentials are kept up to date - Ensure guides follow SOP’s and perform according to standard. - Weekly meetings with guiding department, adhering to concession rules, especially regarding off road...

  • Head Guide

    6 months ago


    Kruger National Park, South Africa HotelJobs.co.za Full time

    Luxury game lodge in Kruger National Park is looking for a Head Guide. - Training of guides and uplifting skills. - Ensure all guides licences and credentials are kept up to date - Ensure all firearms are maintained, registers updated, and comply to health and safety regulations and standards. - Ensure guides follow SOP’s and perform according to...

  • Client Service Rep

    6 days ago


    Jet Park, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Deal directly with customers either by telephone, electronically. Obtain and evaluate all relevant information to handle inquiries and complaints. Perform customer verifications. Direct requests and unresolved issues to the designated resource. Manage customers' accounts. Keep records of customer...

  • Sales Administrator

    7 months ago


    Kempton Park, South Africa Finding Personnel (Pty) Ltd Full time

    **Job Details**: **Title: Sales Administrator** **Location: Kempton Park, Pomona** **Permanent: Permanent** **Full time: Full Time** **Industry: Electronic Recycling** **Salary / CTC: R 8 000 - R 10 000** **Reports to: Head of Sales** Our Client is seeking a highly organised and detail-oriented individual to join their team as an Sales Administrator....


  • Linbro Park, South Africa Rubicon Full time

    **About the Regional Divisional Head: Industrial Technology Gauteng** We are seeking a dynamic **Divisional Head: Industrial Technology - Gauteng** to spearhead and enhance the Industrial Automation division within the **Gauteng Branch**, with a comprehensive oversight that extends to branch management functions. In this pivotal role, you will be...

  • Head Guide

    3 months ago


    Kruger National Park, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Head Guide** **Luxury Lodge, Kruger National Park** **Requirements**: - 2 years previous experience as a head guide in a similar lodge environment - DEAT and THETA registered - Valid First Aid Certificate - SASSETA Certificate - Code 8 driver's license + PDP - People and Communication skills - Staff management and...

  • Head Guide

    7 months ago


    Kruger National Park, South Africa HotelJobs.co.za Full time

    Training of guides and uplifting skills. - Ensure all guides licences and credentials are kept up to date - NDT, first aid, trails hours etc. - Ensure all firearms are maintained, registers updated, and comply to health and safety regulations and standards. - Ensure guides follow SOP’s and perform according to standard. - Weekly meetings with guiding...