Front of Office Administrator/ Receptionist

6 months ago


Umhlanga, South Africa Hair Clinic International Full time

Location: Umhlanga, Durban

We are looking for a strong administrative individual with great time management & people skills, excellent telephone manner & attention to detail.

Minimum requirements:

- 3 years working experience within an administrative/receptionist role.
- Extremely strong administrative skills.
- Excellent customer service skills.
- Above average computer literacy (Excel, Word, Outlook essential).
- Must be confident when interacting with people.
- Team player.
- Contactable references (Previous employers).
- Exceptional interpersonal skills.
- Maintain relationships with clients by providing support, information, and guidance.
- Prepare reports by collecting, analyzing, and summarizing information as and when required.

Description of Essential Role & Responsibilities:

- Welcoming and assisting new and existing clients
- Managing switchboard
- Reporting call-in and walk-in leads to call centre
- Assisting laser clients
- General admin duties
- Ensuring designated areas are always clean and tidy
- Cash handling
- Assisting with general tasks when required
- Assisting management when requested
- Following company policy and procedures
- Confirming appointments
- Informing consultants of changes to the calendar
- SMS reminder of appointments
- Invoicing sales in accordance to company procedure
- Retail product sales to laser clients
- Stock inventory management.

Work hours:
Monday - Friday: 08:30 to 17:30

Saturday: 09:00 to 15:00

**Salary**: Up to R10 000,00 per month

**Experience**:

- Administration: 3 years (required)



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