Change Management Specialist

7 days ago


Johannesburg, South Africa H&S Labour Brokers cc Full time

A leader in its industry is currently seeking for an experienced Change Management Specialist to join their team.

The main function of this role is to support the Project Management Office and relevant stakeholders to roll out IT change initiatives within the company, to assist in developing new change campaigns/ideas for planned organisational changes to ensure the successful delivery of business change initiatives and strategic outcomes.

**The **successful applicant duties include but is not limited to**:
**Change Management**
- Assess the scope and scale of change of projects to determine the most appropriate change approach to achieve outcomes
- Identify the change impact and size of the gap between the current state and future state, and ensure the right interventions are designed, developed and implemented to address these and equip/train those impacted (employees and members)
- Facilitate collaborative design of and a shared vision and ownership of change across key functions within the company
- Lead the co-design and delivery of effective change interventions, testing, learning and adapting the change approach as needed.
- Analyse all impacts on all stakeholder groups and develop approaches for addressing change resistance and achieving support for change. Regularly assess change readiness across all key stakeholder groups and implementers of change
- Establish clear traceability between the change objectives and measures of success to the project objectives, outputs, and outcomes
- Ensure there is effective monitoring in place of change, including the speed of adoption, extent of uptake and proficiency, and that the change has been well embedded to ensure sustained results and benefits realisation
- Prepare estimates and detailed change plans
- Manage the day-to-day change related activities and resources and chair the change management project meetings.
- Provide status reporting relating to change activity milestones, deliverables, dependencies, risks and issues, and providing communications on project activity as required.
- Proactively anticipate and manage change risks, providing timely feedback to IT Project Manager.
- Understand interdependencies between change activities
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.

**Communication**
- Deliver appropriate and effective executive level communication.
- Identify, monitor and report to the senior Change Manager on project performance specifically covering change, stakeholder relationships, team morale, risks and quality related issues.
- Communicate constructively with business units and stakeholders.
- Facilitate meetings effectively.
- Keep project team well informed of changes relevant to change.
- Deliver engaging, informative, well-organised presentations.
- Resolve and/or escalate issues in a timely fashion.
- Understand how to communicate difficult/sensitive information tactfully.
- Actively seek feedback from the business units and communicate this to the team to ensure successful delivery of the project.

**Change Practice Development**
- Participate in establishing change practices, templates, policies, tools and partnerships to expand and mature these digital strategic capabilities for the company.
- Continue professional development to keep abreast of emerging technologies, methods and best practices.
- Assist with the development of any integrated change programme work for your assigned project(s) and/or common stakeholders

**Relationship Management**:

- Build and maintain effective networks/relationships both within and beyond the company
- Identify and develop trusted adviser relationship with project and programme stakeholders.
- Actively network with business teams, key line managers and other clients to build credibility and ensure that initiatives/projects are relevant, practical and well understood by those with responsibility for implementation.

**Minimum **Requirements**:

- Matric
- Business Management degree or related qualification
- Minimum of five years’ professional experience in change management
- Good understanding of change management principles, techniques & tools



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