Specialist Change Manager Ftc

7 months ago

Johannesburg, South Africa Tych Business Solutions Full time

**Job ID**: 90778**Date Posted**: Posted 52 mins ago**Location**: Johannesburg**Job Title**: SPECIALIST CHANGE MANAGER FTC - JOHANNESBURG - GAUTENG

Work Accountabilities:

- Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or
- Support communication Enable the design, development, delivery and management of key communications.
- Assess the change Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Support training Provide input, document requirements, and support the design and delivery of training programs.
- Complete change management assessments
- Identify, analyse and prepare risk mitigation tactics
- Identify and manage anticipated and persistent resistance
- Consult and coach project teams
- Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
- Create actionable deliverables for any required “Extend” plans, such as the Resistance Management Plan
- Support and engage senior leaders
- Coach people managers and supervisors
- Support organisational design and definition of roles and responsibilities
- Coordinate efforts with other specialists
- Integrate change management activities into the project plan
- Evaluate and ensure user readiness
- Manage stakeholders
- Track and report issues
- Define and measure success metrics and monitor change progress
- Support change management at the organisational level
- Manage the change portfolio

Stakeholder Accountabilities:
Internal
- Business, DT

External
- Service providers, client Peers

Financial Accountabilities:

- None

Qualifications:

- Bachelor’s Degree in IT related fields

**Experience**:

- 10+ years in a corporate IT environment, in senior roles
- 8+ years’ experience in change management

Tools:
**Certificates**:

- Certifications preferred but not required (Prosci’s or equivalent, PMI, CAPM, PMP, PRINCE2 or PMI- ACPe)

Competencies (list the knowledge, skills and required behaviours of the specific role): Technical & Functional
- A solid understanding of how people go through a change and the change process
- Experience with and knowledge of change management principles, methodologies and tools
- Proficiency in project management methodology, tools, and templates (includes project planning, schedule development, scope management and cost management)
- Formidable team working skills across matrixed client, supplier, and geographically dispersed virtual teams
- Instrumental in the use of IT methodologies, processes, and standards for project management (e.g., MS Project Server)
- Experience in delivery that includes the use of external supplier and offshore resources

Behavioural & Leadership
- Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals
- Formulates effective strategies consistent with the business and competitive strategies, examines policy issues and strategic planning with a long-term perspective, determines objectives, sets priorities, and anticipates potential threats or opportunities
- Oversees, guides, and evaluates activities of the PMO team
- Management skills to manage more than one large program and complex projects simultaneously
- Effective communication and interpersonal skills (including difficult negotiation)
- Strong multi-tasking and interpersonal abilities
- Must be able to work under stress
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Ability to clearly articulate messages to a variety of audiences
- Exceptional written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing
- Problem solving and root-cause identification skills
- Able to work effectively at all levels of an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Demonstrating the level of maturity to manage and lead by example and communicate effectively with business executives (often VP and SVP)
- Identifies what needs to be accomplished and takes action to achieve a standard of excellence beyond job expectations
- Understands, embraces, and integrates client corporate values into everyday duties and responsibilities
- Identifies and responds to current and future needs by providing excellent service to internal and external customers
- Promotes a safe work environment for co-workers and customers
- Resourceful collaborator that builds, strengthens, and maintains

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