Customer Service Agents

Western Cape, CPT - Southern Suburbs - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Supervisor at our Cape Town International Airport. **qRESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as...

**Customer Service Manger** This position is required to work closely with the Senior Planner and Merchandising Manager to analyze customer activity, forecast sales, select forward-trending merchandise, and replenish stores optimally to maximize trading opportunities and minimize stock holdings in store. Ownership of the Wholesale Orderbook with regards to...

Verification and confirmation of customer profiles - Maintain customer services (Improve overall customer experience and service delivery statistics) - Quality control (Ensure the accurate capturing of customer account details onto the system) - Administration and reporting (Ensure all verification documents are completed and approved within the required...

HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalised terms. Our Aim is to provide multiple, convenient and easy retail shopping experiences which guarantee our customers’ expectations are met and exceeded. **Here’s what you can expect to be doing in the role**: Key...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

Western Cape , CPT - Northern Suburbs R7 000R9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. **Experience**: at least 2...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

**Purpose of the role** **Key Performance Areas** **Delivering Customer Excellence** - Effectively manage all incoming customer queries on voice and digital. - Provide an empathetic, engaging, respectful, friendly, and professional service to enhance the customer’s experience. - Take accountability for each individual customer interaction by ensuring...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

**Purpose of the role** **Key Performance Areas** **Revenue and Efficiency** - Ensure that the team and the agents’ key performance targets are met in line with business requirements - Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained - Set and maintain production standards and targets in line...

Montague Gardens National tracking company with Offices based in Montague Gardens is seeking to employ a Service / Customer Controller to join their busy team Duties, but not limited to Arranging technician call outs to sites and clients Job Cards Credit notes Invoicing Admin duties Client liaison Manage time effectively Multi task Deal in a...

What you will love doing in this role: - Meeting sales objectives and revenue targets - Ensure that the agreed sales and revenue targets are achieved in line with business requirements - Meet operational and quality efficiencies - Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality - Provide...

**Purpose of the role** **Key Performance Areas** **Drive sales objectives and revenue targets** - Ensure that the team achieves the agreed revenue targets - Drive the teams efficiency targets - Ensure weekly call monitoring and coaching targets are achieved **Drive operational and quality efficiencies** - Maintain productivity standards that are in line...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

At FMS Sales & Leasing, we take a hyperlocal approach to real estate in Cape Town. Our tried-and-true method of block specialisation gives us insight into the market dynamics of specific residential blocks and security estates. We serve property sellers by assisting with the valuation and advertisement of their property and ensure we get the best possible...