Service Desk Agent

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...

**Listing reference**: adapt_000134**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:Hospitality, Hotel, Catering, Tourism and Travel**Location**:Midrand - **Contract**:Permanent**EE position**:No**About our company** - A provider of leading specialised software and digitally-led business solutions that assist...

Our workshop in Midrand JHB is looking for a Lady whom will be at our font desk Receptionist to undertake all receptionist and clerical duties at our Car Workshop. MUST have a drivers license. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Requirements**: - Must be bilingual, English /...

**ROLE PURPOSE** - Evaluate and schedule Field Services Installation and Support calls. **ROLE REQUIREMENT** - Evaluate Field Service support calls logged on Remedy based on priority and geographical location. - Assign Filed services calls to best suitable engineer or SMME based on skill level required and geographical location of the call. - Liaise with...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

Business unit, Department, Reporting **Business Unit**:Department**: **Job grade**: OP2 Core Description Provide a service that will exceed the expectations of the Company’s customers - both external and internal and to ensure that the agreed standards in respect of length of incident, wrap up time, log-on time and updating of database are maintained...

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take...

Perform technical and administrative functions in the origination, structuring, negotiation and execution of funding transactions in line with the Bank’s funding strategy and its overarching objectives of cost optimisation and source diversification. **Key Responsibilities**: **Funding Desk** - Conduct market research and actively participate in funding...

Outbound call centre agentOur Business is based in Johannesburg, Midrand.We are looking for Dynamic Outbound Call centre sales staff for telesales positions.Excellent Telephone Skills are requiredCustomer service oriented and candidate must work well in a teamTarget driven candidates are required to apply for this positionMust be able to work well under...

***Duties & Responsibilities**: - Selling multiple SecureFire products and service to potential sales leads received from various platforms - Making large amounts of outbound calls in a timely manner - Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette, e.g. buying signals - Identifying customers’ needs through...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Being present at the concierge/front desk or in the lobby to assist guests, colleagues and visitors when requested. - Ensuring that guests' luggage and equipment are collected and delivered efficiently and on time. - Label the luggage and return the identification slips to the guests. - Make sure the guest has confirmed that all baggage has been checked...

INFRASTRUCTURE TECHNOLOGY MANAGER (IT) - Qualification in IT - **Olifantsfontein,** (Midrand/Centurion area) Gauteng **IT MANAGER (Information Technoogy)** - MUST have IT Qualification - **MS Office**: - **ERP System exp SAP BPM**: - **Office 365** experience - Solid knowledge of **MPLS**: - Vlan configuration - DMZ's - Good understanding of...

This is the South African office of a European company that is a leading developer of logistics software. There will also be travel to client’s sites to install software, configuration of software and providing customer training. As a member of the external service team you are eligible to receive and performance bonus. The ideal person will have a...

**.**: **When it comes to putting people first, we're number 1**. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Your responsibilities will include**: - Assist in maintaining of security measures to protect the Retail systems and data from unauthorized access or breaches. - Measuring and monitoring the impact of...

**Vacancy**: **Cold Calling Insurance Tele Agents** **Role Purpose** To continuously enhance the lifetime financial wellness of people, their families and their communities through empowerment and education, by selling financial solutions to them which will enhance their financial well-being whilst putting them at ease with regards to the future of their...

**VACANCY AT UMTHUNZI VALLEY BODY CORPORATE** **Position**:Estate Manager **Location**:24 Walton Avenue, Carlswald, Ext 35, Midrand, 1684 **Hours**:Full-time, onsite **Salary**: Market-related We are seeking a dynamic and skilled Estate Manager to oversee the daily operations of our residential complex. As the primary point of contact for residents, you...

Improve engagement - Improve brand sentiment - Improved the quality of customer support and service provided - Prioritize the CX - Ensure First Contact Resolution increases (Own & resolve) - Improved communication and connection with customers - Increased social media visibility and drive digital takeup/self service) - Improved efficiency and effectiveness...

**Qualifications** Minimum: Relevant Tertiary Qualification in IT / Information Systems Advantage: Certified in Microsoft Dynamics 365 Finance and Operations Certified in Microsoft Power Platform **Experience** - At least 5 years experience implementing, configuring and supporting ERP systems, including Microsoft Dynamics 365 / AX 2012 - Microsoft Power...