Contact Centre Nqf L3 Learnership

**Overall, Purpose of the Job** To provide an end-to-end customer service to the SACAA clients. To improve the customer experience and customer satisfaction index. **Contact Centre** - Answer phones to respond to all inquiries made by SACAA clients. Must be able to handle 50- 70 incoming calls per day. - Track all customer inquiries in the approved systems...

Learnership NQF Level 2 (Cresta, Busy Corner, Park Central, Boulders, Village Square, Sammy Marks, Kwagga Plaza and Kolonnade ) Are you currently unemployed and willing to work and obtain a qualification at the same time? Are you passionate about Beauty and Cosmetics? Signature Cosmetics has an exciting opportunity available to complete a Learnership...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**Direct Reporting Line**: Senior Customer Relations Officer **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Direct Reporting Line**: Senior Customer Relations Officer **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

Outbound call centre agentOur Business is based in Johannesburg, Midrand.We are looking for Dynamic Outbound Call centre sales staff for telesales positions.Excellent Telephone Skills are requiredCustomer service oriented and candidate must work well in a teamTarget driven candidates are required to apply for this positionMust be able to work well under...

Gauteng, Midrand A well established Telecommunication company based in Midrand is looking for an Internet Service Provider Call Centre Clerk to join their team **Minimum requirements**: - Matric required - Relevant tertiary qualification advantageous - 2+ Years experience working in a similar environment/ similar role - Experience on Percol8, Nagios,...

**Direct Reporting Line**: Head: Student Experience Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Direct Reporting Line**: Senior Customer Relations Officer Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

**Direct Reporting Line**: Senior Customer Relations Officer **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

Who are we? - Grade 12/Standard 10/NQF 4 Minimum Experience Required - Minimum 5 years short-term insurance experience - Minimum 3 years Claims experience - 2 years Supervisory/Management experience - Solid understanding of the claims system and claims procedures: inclusive of claims, investigations, procurement and legal department processes - Motor and Non...

**Position** **Education Mentor** **Location** **Gauteng Regional Office in Midrand** **Type** **Full time, Fixed Term Contract** **Closing date 26 April 2023** **Responsibilities**: - Assist with conducting the education needs analysis of ECD centres. - Guidance with set-up, appropriate classroom layout and implementation of the GROW Education...

Direct Reporting Line: Senior Customer Relations Officer Varsity College  is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

**Direct Reporting Line**: Senior Planning and Scheduling Co-ordinator **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**ADMINISTRATION OF EXAMINATIONS/ASSESSMENTS** - Develop review and maintain existing certification examinations for all training conducted under SACAR-PART Part 109 in collaboration with the inspectors - Develop an annual examination schedule and share with the screening organisations - Plan and oversee certification examinations (i.e., theoretical...

**Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

Direct Reporting Line: Senior Planning and Scheduling Co-ordinator Varsity College  is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all...

Who are we? - Grade 12/Standard 10/NQF 4 - Completed FAIS credits - Regulatory Exam - (RE 5) - Relevant tertiary qualification (3 years qualification) - Advantageous Minimum Experience Required - 6 or more years insurance sales call centre experience - 3 or more years’ experience of general supervision of more junior colleagues (advantageous) - General...