Human Capital Business Partner: Employee Support

2 weeks ago

Cape Town, South Africa Recruitment Matters (Pty) Ltd Full time

Our client is looking for a Human Capital Business Partner: Employee support services.

**Responsibilities**:

- People Management:

- Align the team's focus areas and deliverables with the business's strategic objectives.
- Plan and execute cross-functional team activities within the defined scope of responsibility.
- Ensure adequate capacity planning and performance delivery in alignment with strategic, tactical, and operational plans.
- Engage in role profiling, goal setting, and performance management for both managers and staff.
- Develop and implement a robust knowledge management infrastructure within the department to effectively maintain Intellectual Property.
- Take accountability for personal and team's continuous personal and professional learning and development to bolster technical and leadership capabilities within the HC Quality team.
- Establish and maintain accurate and documented delegation processes for ongoing operational activities, particularly in the event of key staff members' absence, following related policies and SOPs.
- Business Management:

- Collaborative responsibility for achieving the tactical goals of the site while actively addressing and mitigating risks across various aspects of site operations, encompassing workflow, ethics, quality, financials, regulatory compliance, and other critical company prerequisites.
- Provide comprehensive reports on essential operations, pivotal metrics, and key performance indicators that significantly influence the business's short-term, medium-term, and long-term objectives.
- Demonstrate effective and thorough expertise in costing, budgeting, and expense management, considering the interplay of various site activities.
- Take responsibility for developing and maintaining a three-year rolling plan aimed at effectively implementing the company's strategy, as defined by the client's board and executive team.
- Business Partnering:

- Contribute to the development and execution of Human Capital strategies aligned with business needs.
- Offer insights and input into the formulation of Human Capital related business policies.
- Collaborate with Heads of Department and line management to provide ongoing operational guidance and solutions aligned with the people services & experience philosophy within the company.
- Analyze Human Capital data and metrics to identify risks related to productivity and retention, and work with management to develop effective action plans for mitigation.
- Coordinate with the Shared Services team to optimize the Human Capital infrastructure when necessary.
- Participate in BBBEE (Broad-Based Black Economic Empowerment) planning and audits to ensure maximum empowerment contributions are achieved.
- Lead or participate in all Human Capital projects relevant to your portfolio.
- Recruitment & Onboarding:

- Facilitate workforce planning with managers, co-develop the workforce plans, and consolidate across all departments for Exco approval.
- Monitor and report on workforce and succession planning and implement the required recruitment and onboarding of skilled talent pools timeously, within budget, and in line with vacancy/job specifications and company culture fit.
- Ensure all job offers are concluded and that all new starters are onboarded seamlessly to enable effective new employee satisfaction and longer-term retention.
- Support the company’s talent development philosophy by boosting internal mobility and career paths for talented employees.
- Performance & Talent Development:

- Take the lead in establishing and advising on performance management principles and schedules.
- Guarantee the timely completion of performance assessments, compile the outcomes, and conduct quality checks before submitting them to the executive committee.
- Effectively oversee employee recognition initiatives within various departments to ensure they generate a meaningful impact.
- Collaborate with the Human Capital Effectiveness team to align training plans with departmental and company requirements, thereby enhancing overall employee productivity.
- Ensure that employees not meeting established standards promptly enter a performance improvement process.
- Employee Relations:

- Expertly handle intricate employee relations challenges and address complaints.
- Provide guidance to management on effectively resolving employee relations issues, and facilitate all industrial relations matters related to incapacity, misconduct, or staff grievances, both internally and externally at CCMA & Labour Court.
- Monitor and enhance employee productivity, collaborating with line managers when necessary to implement individual or team development and wellness initiatives that promote productivity.
- Actively promote teamwork optimization through targeted team development interventions.
- Contribute insights to the development and reporting of metrics on a weekly, monthly, quarterly, and annual basis.
- Engage leaders and staff to foster understandin

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