Commercial Claims Consultant
5 months ago
**Job description**:
The Claims Consultant will be responsible to provide administrative assistance and support in line with commercial lines insurance.
**Responsibilities**:
- Client face to face meetings
- Liaising and providing feedback to clients of claim progress.
- Handling client queries
- Claims Management: the daily claims process from capturing received claims to processing and closing claim.
- Registering claims
- Appointing assessors
- Paying invoices
- Drawing up settlements
- Salvage upliftment.
- Recording details and information on relevant systems
- Building and maintaining good working relationships with clients and internal stakeholders
- Bridging the gap between the office and insurance companies
- Maintaining a good working relationship with insurers
- Reporting
- Manage client retention
- Understanding policy wording and various products
**Minimum Requirements**:
- Grade 12/Matric
- NQF 4 Short term insurance Certificate
- RE5 successfully completed
- 5-6 years relevant work experience in Short term insurance
- Minimum 5 Years Claims experience
- Minimum 3 Years commercial claims experience
- Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)
**How to apply**:
**Experience**:
- commercial claims: 3 years (required)
- short-term insurance: 5 years (required)
License/Certification:
- NQF 4 Short-term insurance certificate (required)
- RE 5 Certificate (required)
Ability to Commute:
- Pretoria, Gauteng (required)
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