Claims Consultant
2 weeks ago
The Claims Consultant will be responsible to provide administrative assistance and support on commercial claims business.
**Responsibilities**:
- Liaising and providing feedback to clients of commercial claim progress
- Handling client queries
- Claims Management: the daily claims process from capturing received claims to processing and closing commercial claim.
- Registering commercial claims
- Appointing assessors
- Paying invoices
- Drawing up settlements
- Recording details and information on relevant systems
- Building and maintaining good working relationships with clients and internal stakeholders
- Bridging the gap between the office and insurance companies
- Maintaining a good working relationship with insurers
- Reporting
- Manage client retention
- Basic underwriting knowledge and understanding
- Understanding policy wording and various products on the commercial side
**Minimum Requirements**:
- Grade 12/Matric
- NQF 4 Certificate in Short term insurance
- RE5 Certificate
- 5+ years relevant experience in commercial claims
**Skill set required**:
- Strong communication skills
- Professional and strong work ethic
- Organising and planning
- Client service orientation
- Attention to detail
- Proactive and able to work independently
**How to apply**:
**Experience**:
- commercial claims: 5 years (required)
License/Certification:
- NQF 4 Short-term insurance certificate (required)
- RE 5 Certificate (required)
**Location**:
- Pretoria, Gauteng (preferred)
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