Client Reporting

2 weeks ago


Cape Town, South Africa Teleperformance South Africa Full time

**Job Title**:Client Reporting and Insight Analyst

**Location**: Office based

**Contract Type**: Full Time

**Department**:Operations & MI

**Reports to**: Service Delivery Manager

**Grade**:Analyst

**Job Summary / Overview**

The core role of the Client Reporting and Insight Analyst is to manage the success and delivery of the business & client programs by providing data, reporting and insight specific to Client.

As the Client Reporting and Insight Analyst you will be ensuring;
- Meticulous attention to detail
- Delivery of high-quality service
- Excellent client and stakeholder experience - partnership approach
- Production of high-quality reports, with the identification of trends and issues
- Strong Presentation skills
- Process management and improvement
- Projects delivered on time, and to quality standards and targets
- Accuracy and integrity of data in business systems
- Timely response to and resolution of enquiries, (New/ Change) requests and issues raised
- Capturing Actions and ensuring workload completion in a timely and managed approach

**Key Stakeholders**:

- Client
- Operational Teams
- Transformation Team
- Customer Insight Team
- Information Technology (Telephony, Networks, Digital Applications / systems)

**Competencies**
- Strong analytical skills and the ability to analyse and interpret data
- Commercial understanding and awareness and customer focus
- Strong Powerpoint & presentation skills
- The ability to plan work and meet tight deadlines
- Proven attention to detail - an excellent eye for detail and accuracy
- Ability to communicate knowledge concisely
- Business Objects Experience
- Strong team working and relationship building skills

**Qualification & Experience**
- Advanced knowledge of Microsoft Office packages - must be highly proficient in MS Excel (i.e. pivot tables and reporting, macro’s, advanced charts, conditional formatting)
- PowerBI experience
- Matric Equivalent
- Experience of data analysis and/or reporting within a call center environment

**Job Types**: Full-time, Permanent



  • Cape Town, South Africa Stonehage Fleming Full time

    Description WORKING RELATIONSHIPS The position reports to the Manager – Client Reporting who is based in Switzerland. Other working relationships include a variety of assigned business contacts across all divisions, departments and jurisdictions within the Group. This will include Accounting/Administrative staff to Senior Management. Occasionally...


  • Cape Town, South Africa Conova Recruitment Full time

    The Client Reporting Team Leader is required to oversee the production of Client Report backs, Global Quarterly Investment Reports, and Sustainability Reports. Their primary focus is delivering timely and accurate reports and being able to manage a high-volume workflow, prioritising client deadline work and liaising with a range of internal stakeholders at...

  • Internal Consultant

    3 months ago


    Cape Town, South Africa The Recruitment Council Full time

    Main Purpose of JobTo provide specialist technical input to Wealth Managers and prepare asset allocation reports, proposals and financial needs analyses to both prospective and existing clients of the business.Required Experience 3-5 years experience as a paraplanner within wealth management, preparing detailed and complex proposals and financial needs...


  • Cape Town, South Africa Rory Mackie & Associates Full time

    **Overview**: The role of a Client Reporting Analyst is to service clients, invested via an Investment Management Agreement or equivalent, by providing agreed reporting within set deadlines. Each Client Reporting Analyst is expected to continually update procedures with a view to reduce risk, identify efficiencies in process, improve efficiency and...


  • Cape Town, South Africa Rory Mackie & Associates Full time

    The Client Operations team is a client servicing team based in South Africa, Namibia, Botswana, USA, Germany and United Kingdom. The team works closely with the strategic client relationship team in the client servicing of a designated set of clients, invested via an Investment Management Agreement or equivalent. This is dependent on the complexity and...

  • Reporting Analyst

    3 months ago


    Cape Town, South Africa TTEC Full time

    Reporting Analyst At TTEC, we’re all about the Human Experience. Elevated. As a Reporting Analyst in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What you will be doing: Are you looking for an opportunity where...

  • Reporting Accountant

    4 weeks ago


    Cape Town, South Africa CA Financial Appointments Full time

    My client in the manufacturing industry is seeking a Reporting Accountant with strong Tax, IFRS and Reporting skills. This is an exciting opportunity to join a leading manufacturer in Cape Town.Responsibilities:

  • Reporting Controller

    3 months ago


    Cape Town, South Africa Stonechat Search Full time

    **Position**:Finance/Reporting Controller **Location**:Cape Town **Role overview**: Are you a meticulous finance professional with expertise in financial analysis and reporting? Stonechat Search is seeking a Finance/Reporting Controller in Cape Town on behalf of our innovative property development client. In this role, you'll play a vital role in analysing...

  • Reporting Accountant

    2 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Responsibilities:Preparation and review of Group consolidated accounts for each reporting period, to be presented to EXCO and the Board.Reviewing financial reports submitted by subsidiaries.Providing support with technical queries and preparing/reviewing technical documentation.Conducting training sessions on consolidation packs for financial...

  • Reports Officer

    3 months ago


    Cape Town, South Africa SGS Full time

    Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. **Job Description**: Data processing and administrative duties to...

  • Reporting Accountant

    3 weeks ago


    Cape Town, South Africa Network Recruitment Full time

    Responsibilities: Preparation and review of Group consolidated accounts for each reporting period, to be presented to EXCO and the Board. Reviewing financial reports submitted by subsidiaries. Providing support with technical queries and preparing/reviewing technical documentation. Conducting training sessions on consolidation packs for financial managers....

  • Reporting Accountant

    3 weeks ago


    Cape Town, South Africa Network Recruitment Full time

    Responsibilities:Preparation and review of Group consolidated accounts for each reporting period, to be presented to EXCO and the Board.Reviewing financial reports submitted by subsidiaries.Providing support with technical queries and preparing/reviewing technical documentation.Conducting training sessions on consolidation packs for financial...

  • Reporting Accountant

    2 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    This role focuses on accurately managing financial data at a Group level and supporting stakeholders in understanding financial information, and driving strategic decisions within the organization.Join an industry-leading company as the driving force behind their Group IFRS Reporting, playing a crucial role in managing Group-level financial data and helping...

  • Reporting Accountant

    2 weeks ago


    Cape Town, South Africa Network Recruitment Full time

    This role focuses on accurately managing financial data at a Group level and supporting stakeholders in understanding financial information, and driving strategic decisions within the organization.Join an industry-leading company as the driving force behind their Group IFRS Reporting, playing a crucial role in managing Group-level financial data and helping...

  • Reporting Accountant

    2 weeks ago


    Cape Town, South Africa Network Recruitment Full time

    This role focuses on accurately managing financial data at a Group level and supporting stakeholders in understanding financial information, and driving strategic decisions within the organization.Join an industry-leading company as the driving force behind their Group IFRS Reporting, playing a crucial role in managing Group-level financial data and helping...

  • Reporting Analyst

    3 months ago


    Cape Town, South Africa TTEC Full time

    Reporting Analyst At TTEC, we're all about the Human Experience. Elevated. As a Reporting Analyst in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Looking for an opportunity where you'll bring...

  • Reporting Controller

    3 months ago


    Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment's client, an urban property development company, is currently seeking a finance reporting controller to join their team of professionals in Cape Town.Responsibilities:FINANCIAL FEASABILITIES & ANALYSIS: Analysing Project financial feasibilities and profit returns Calculating Project interest rolls Mapping out Project funding split, raise...


  • Cape Town, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Cape Town- Salary- R500k - R300k- Job Type- Permanent- Education- Honours degree- Experience- 2 - 3 years- Reference- 110822FJDRS02- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Our client in the fund management industry is looking for someone with experience in DDQ content management and client reporting. Get in...

  • Report Analyst

    3 months ago


    Cape Town, South Africa Dimension Data Full time

    FunctieomschrijvingAre you looking to make a career breakthrough? Are you tired of being stuck in a job that doesn't pay well and where your work is not valued? We believe this Report Analyst was created for you! Please read through and apply now!The Analyst role is responsible for creating reports that can be used to analyse and summarise the information...

  • Report Sub-editor

    2 weeks ago


    Cape Town, South Africa LIBRICOM Full time

    **Key responsibilities**: **Copy editing/proofreading**: Review and refine report content for grammar, punctuation, spelling, style, clarity, and conciseness. Ensure language consistency and adherence to the client's tone and brand guidelines. **Format editing**: Verify that all reports follow correct formatting, including layout, headings, fonts, tables,...