Back of House Manager

6 months ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

The Back of House Manager will report directly to the Executive Chef, and Food and Beverage Manager.

The Employee’s responsibilities shall include, among other things, the following:
Manage, lead and train BOH staff (Scullers)

Assists with rostering and break schedules of BOH (scullery staff)

Stock levels (completes requisition forms for additional stock needed)

Manages Kitchen Hygiene practises (inspections)

Runs all check lists and documentation daily for managing of kitchen cleanliness across each venue on the estate

Monitors and document nightly deep cleaning of kitchens.

Manage and oversee all work orders for completion

Coordinates and assists with Banqueting functions (Banqueting OE to each Venue in accordance to each event)

Upholds occupational health and safety practices (enforces these daily)

Keep track of all supply levels in conjunction with Storeman.

Work closely with the Food and Beverage Manager and the Executive Chef to achieve desired outcomes.

Attend weekly meetings when required

Ensure cleanliness is maintained throughout the building.

Ensure the team reports maintenance issues regularly and that all maintenance issues have been attended to.

Ensure regular training with sculler staff to upskill the staff working in the banqueting and back of house.

Ensure productivity is achieved within the Back of house teams.

Ensure departmental and Company objectives are met as per business plan.

Upholds food safety regulations throughout kitchens and monitors spot checks (taking samples from buffet labelling and storing for audits)

Staff Management
- Performance reviews to be done quarterly with all staff within your sphere of management.
- Maintain the leave and sick reports and keep this on record for discussions with the relevant staff.
- Take correction action in case of staff discipline and misconduct.
- Conduct on-the-job training (OJT) and assessment with immediate subordinates.
- Ensure regular Meetings and briefings are conducted with the relevant staff.

**Skills and Attributes**:

- Well-groomed with a vibrant personality
- Hospitality and Food and Beverage background
- Stress resistant and flexibility
- Strong management, planning and organizational skills
- Extensive client networking and relationship building skills
- Able to provide clear and effective communication of ideas, processes, and targets
- Excellent negotiation and financial management skills
- Delegation skills

Job description and profile

Back of House Manager
- Reporting skills
- Ability to manage complaints
- Innovative thinker
- Communication and Conflict handling skills
- Time management
- Hands on - Pragmatic
- Quality driven
- Inspiring personality


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