Guest House Manager

3 months ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

If you’re a dynamic all-rounder with a passion for hospitality, we’d love to hear from you

We are seeking an experienced and passionate Guest House Manager with a hands-on approach and a commitment to delivering an exceptional guest experience.

Key Responsibilities:

- Oversee daily operations: guest relations, housekeeping, breakfast service, maintenance, sales & marketing, and staff management.
- Ensure guest rooms meet the highest cleanliness and comfort standards.
- Manage inventory, stock, and report necessary maintenance work.
- Efficiently handle guest complaints and manage online reviews.
- Oversee accounting duties, including daily cash-up, petty cash, and monthly reconciliation.
- Responsible for staff scheduling and efficient rostering, ensuring payroll data is accurately submitted on time.
- Understand and manage budgets; report monthly on financial performance.
- Motivate and maintain strong staff relations, including scheduling duties and providing ongoing training.

**Requirements**:

- Proven experience in a similar role.
- Strong administrative, financial, and organizational skills.
- Excellent communication skills.
- Ability to work hospitality shifts.
- Must have own vehicle.
- Must reside in the Stellenbosch area or be willing to relocate.


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