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Receptionist (1 Year Fixed Term) : Rentokil Initial

2 months ago

Claremont, South Africa Rentokil Initial Full time

Rentokil Initial:
Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.

We operate in 92 of the top 100 cities

We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.

Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.

Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity

Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe, South Africa and Australia.

We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in the country.

**Requirements**:
To ensure that a professional and quality service is rendered to our clients and colleagues at all times by ensuring that

the function is dealt with in a polite, efficient and effective manner and in accordance with Company policies.

To ensure the efficient and effective control of the Branch administrative systems and operational costs.

**Key Work Outputs**
- Answer telephone, screen and direct calls
- Courier responsibilities
- Take and relay messages
- Provide information to callers
- Greet persons entering organization
- Direct persons to correct destination
- Deal with queries from the public and customers
- Ensures knowledge of staff movements in and out of organization
- Receive and sort mail
- General administrative and clerical support

**Qualifications**
- Matric
- Record of experience in a similar role
- Computer literate MS Office, Internet Tools, Internal RISA Systems

**Qualities and Attributes**
- Excellent Telephone Manner and Skills
- Must be customer focused / oriented - both external and internal customers
- Ability to identify customer needs and solutions
- Display initiative / be proactive
- Have integrity / be reliable
- Self-confident / assertive
- Highly developed communication skills, both written and verbal
- Lateral thinker
- Organisation and planning skills
- Problem solving / solution driven

**Benefits**

**Are you interested? Here's what you can expect when you join us...**

A number of benefits including:

- Subsidised Medical Insurance, Risk and Retirement funding
- Shares after 1 full year service

**Employment Equity