Customer Support Team Lead

**Customer Services Team Lead** **Role Purpose** As the Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Services Team Lead role is to provide team leadership and functional operational...

**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

Our client is looking for an Offline Team Lead to join their team. The primary purpose of the role is to lead the Offline operational team in support of the production environments, implementations, and ensuring continuous improvement of preventative and proactive measures to enable system stability. At the same team lead a team of Offline analysts to...

Our client is looking for an Offline Team Lead to join their team. The primary purpose of the role is to lead the Offline operational team in support of the production environments, implementations, and ensuring continuous improvement of preventative and proactive measures to enable system stability. At the same team lead a team of Offline analysts to...

Our client is looking for an Offline Team Lead to join their team. The primary purpose of the role is to lead the Offline operational team in support of the production environments, implementations, and ensuring continuous improvement of preventative and proactive measures to enable system stability. At the same team lead a team of Offline analysts to...

Our client is looking for an Offline Team Lead to join their team. The primary purpose of the role is to lead the Offline operational team in support of the production environments, implementations, and ensuring continuous improvement of preventative and proactive measures to enable system stability. At the same team lead a team of Offline analysts to...

**Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

Team Lead, Service Delivery At TTEC, we’re all about the Human Experience. Elevated. As a S**ervice Delivery Team Lead** in **Cape Town, South Africa** you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, **What You’ll be Doing** Do you have a passion for leading, mentoring and coaching? Looking...

Location - South Africa - Western Cape - Cape Town - Travel required - No - Job category - Finance - Relocation available - No - Job type - Professionals - Job code - 146813BR - Experience level - Intermediate Job summary The key purpose of the role is to oversee and manage the processes and people responsible for the reconciliation, and reporting of...

Our client is looking for an Offline Team Lead to join their team. The primary purpose of the role is to lead the Offline operational team in support of the production environments, implementations, and ensuring continuous improvement of preventative and proactive measures to enable system stability. At the same team lead a team of Offline analysts to...

**Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

**Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

Location - South Africa - Cape Town - Travel required - No travel is expected with this role - Job category - Finance - Relocation available - This role is not eligible for relocation - Job type - Professionals - Job code - RQ071534 - Experience level - Intermediate Job summary **Entity**: Finance **Job Family Group**: Finance Group **Job Summary**: Leads...

Test Team Lead EE – Rondebosh – RnegThis is for a well known company based in Rondebosh. The person will be responsibility will be: - As a Test Team Lead you will be responsible for the management of the team of software testers allocated to you- This position is a technical position, which is basically concerned with software testing. Focus is on...

**Head of Customer Support (Fintech)** **R500k plus bonus** **Cape Town** Excellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape...

As Backend Team Lead, you guide multiple developers and multiple projects. You will interface with all departments and stakeholders as you ensure the success of your projects and the development team as a whole. You are responsible for the success of your reports and achieve it by mentoring, challenging and supporting them. You consider the impact of your...

Team Lead, Service Delivery - Nights At TTEC, we’re all about the Human Experience. Elevated. As a S**ervice Delivery Team Lead** in **Cape Town, South Africa** you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, **What You’ll be Doing** Do you have a passion for leading, mentoring and coaching?...

**About Crypto School**: Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...

**Overview**: As the Capacity Team Lead for Time and Attendance Management, you will play a pivotal role as a trusted advisor and service delivery partner, specializing in high-quality value generation and customer management services. This position requires a proactive individual with a keen eye for detail, strong analytical skills, and a commitment to...

**What can we do for you?** **Salary and benefits**: - 16,000 - 19,000 Rand per Month plus Private Medical & Pension **Location**: - Waterfront Cape Town. **Working Pattern** - 40 Hours per week between 08:00 - 22:00 **Contract Type - **Permanent **Why work for Foundever?** **We want Team Leaders **to support the launch of our **first site in Cape...