Salesforce System Administrator

2 weeks ago

Johannesburg, South Africa Headhunters Full time

**Our client in the Medical industry, based in Johannesburg, is currently looking to employ a Salesforce System Administrator.**

**An awesome career opportunity awaits.**

**Requirements**:

- Experience with MS SQL Server SSIS.
- Proficiency in reporting and data analytics tools, e.g., Power BI.
- Strong attention to detail; Self-discipline for time-management.
- Well organized, adept at working independently.
- Customer-focused approach to business responsibilities and commitment to timely project delivery.
- Effective communication skills with the ability to present analytical and operational content.
- Ability to manage and optimize internal and external relationships.

**Education**:
**The following degrees would be preferred for the role**:

- Bachelor’s degree in Information Systems.
- Bachelor’s degree in Information Technology.
- Bachelor’s degree in Computer Science.
- Bachelor’s degree in Business Science.
- Bachelor’s degree in Engineering.
- Bachelor’s degree in Marketing Management.

**Responsibilities**:

- Serve as primary technical and operational expert for Salesforce and Veeva CRM system.
- Provide Medical Representative Team with field support for targeting/alignment and call plan enquiries.
- Support marketing and advertising agencies with CRM integration of Vault Promo Mats materials.
- Prioritize, research, and respond to all Medical Representative Operations and Medical field-related questions.
- Work closely with Sales and Marketing leadership to support promotional campaigns, CME programs, CRM programs, KOL development programs, Veeva reporting and other commercial initiatives.
- Design and perform analyses on various Medical Representative activities and initiatives.
- Manage the planning, implementation, configuration, and ongoing administration Salesforce and Veeva CRM deployments, complete regular internal system audits, and preparation for upgrades.
- Ensure compliance with corporate policies and procedures, as well as all other applicable laws and regulations.
- Assist the Medical Representative Team with new CRM policies, procedures, and system capabilities.
- Leverage problem-solving skills to analyse, measure, and recommend solutions.
- Understand, build, and give direction to internal and external teams.
- Synthesize and communicate results through oral and written presentations.

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