Agent - Written Correspondence and Live
7 months ago
The key purpose of the Agent: Written Correspondence is to provide world-class first line
environment. The Agent will respond to customer enquiries ensuring that customer
requirements are evaluated effectively, and that the most appropriate and effective
solutions are provided.
The Agent:
Written Correspondence operates within Customer Experience and Operations/CXO, Non-voice channels. Their portfolio includes (but is not limited to) first line support around topics and enquiries related to all MTN products & services, billing & account management, MFS, credit control, collections, sales, partner & channel support, customer retentions, MNP, Network & Coverage, fraud, device & technical enquiries, etc.
Written Correspondence, will be multi-skilled in order to ensure that the highest customer satisfaction standards are met, and operational performance metrics are achieved.
-
Field Sales Agents and Team Leaders
5 months ago
Johannesburg, South Africa Tshepang and Ruvimbo Life Group Full timeField Sales Agents and Field Sales Team Leaders required for our new branches in the 9 provinces. Gauteng, Limpopo, Mpumalanga, Free State, North West, KZN, Eastern Cape, Western Cape. And Call Centre agents for our Cape Town office **Job Types**: Full-time, Part-time **Salary**: R1,000.00 - R30,000.00 per month Application Question(s): - Which province...
-
Site Agent
2 weeks ago
Johannesburg, South Africa Tumaini Consulting Full timeOur client, a leader in the civil engineering industry, brings deep expertise and skill in construction, ensuring exceptional results for both clients and on-site teams through meticulous planning and execution. They are currently seeking a professionally registered Site Agent/Construction Manager to join their dynamic team. If you meet the qualifications,...
-
Quality Assurance Agent
5 months ago
Johannesburg, South Africa Cartrack Full timeAn exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...
-
Sales Agent
5 months ago
Johannesburg, South Africa Cartrack Full timeWe are looking for an individual with an exceptional ability to sell a value added service to existing clients. We want the agent to be able to call clients like a normal outbound agent, however if the client needs a live demonstration, you must be able to present to them face to face. Minimum requirements: - Completed Matric - At least 3 years...
-
Trainee Agent
5 months ago
Johannesburg, South Africa Motor Industry Bargaining Council Full time**Duties and Responsibilities** - Routinely conducts inspections by visiting establishments so as to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas. - Identifies, advises and assists in correcting contraventions to the collective agreement. - Improve communication regarding aspects of the collective...
-
Core Agent
6 months ago
Johannesburg, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Customer Support Agent
2 months ago
Johannesburg, South Africa Paymentology Full timePaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...
-
Outbound Collections Agent
1 month ago
Johannesburg, South Africa Shapiro Shaik Defries and Assoiates Full timeBasic Salary + Uncapped CommissionJOB ROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof.Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act (“NCA”) and the Company policies and procedures.QUALIFICATIONS &...
-
QA Agent
5 months ago
Johannesburg, South Africa Cartrack Full timeAn exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (Debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements. This is...
-
Debt Collection Agent Constantia Kloof
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full timeDebt Collection Agent - Constantia Kloof Sales / Marketing / Communications JHB West, Johannesburg - Gauteng SARS Debt Collection Agent R4 400p/m + Comm Constantia Kloof Purpose This company is appointed to the panel of the South African Revenue Services as its third-party debt collection and revenue recovery agent. This means that the company has to...
-
Breaking News Correspondent, Sub-saharan Africa
5 months ago
Johannesburg, South Africa Thomson Reuters Full timeThe correspondent will be on the front lines of the most important, competitive and exciting stories coming out of South Africa. They will also assist with coverage of other countries in the region. They will work under the direction of the Breaking News Editor for Sub-Saharan Africa and coordinate closely with text and visuals colleagues across the...
-
Call Centre Agent
6 months ago
Johannesburg, South Africa Alpha Insurance sales and services Full timeWe are a dynamic sales company with a new branch in Johannesburg seeking both Telesales agents and out door agents to best represent our clients generating sales in the most professional way. Our client is a well known insurance company with a good reputation as well as a Dubai based fragrance company. ROLE AND RESPONSIBILITIES You just will require you to...
-
Debt Collection Agent
5 months ago
Johannesburg, South Africa Affirmative Portfolios Full time**Sales / Marketing / Communications** **JHB West, Johannesburg - Gauteng** ***: **SARS Debt Collection Agent - R4 400p/m + Comm** **Constantia Kloof** **Purpose** This company is appointed to the panel of the South African Revenue Services as its third-party debt collection and revenue recovery agent. This means that the company has to source new,...
-
Debt Collection Agent
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full time**Call Centre** **JHB West** ***: **SARS Debt Collection Agent - R4 400p/m + Comm** **Constantia Kloof** **Purpose** This company is appointed to the panel of the South African Revenue Services as its third-party debt collection and revenue recovery agent. This means that the company has to source new, qualified and experienced debt collection agents for...
-
Core Agent
1 month ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a highly motivated and service-minded individual to join our Core Team as a Core Agent.Job SummaryAs a Core Agent, you...
-
Outbound Collections Agent
1 month ago
Johannesburg, South Africa Shapiro Shaik Defries and Assoiates Full timeBasic Salary + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act (“NCA”) and the Company policies and...
-
Customer Support Agent
2 months ago
Johannesburg, South Africa Paymentology Full timePaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...
-
Insurance Agent
6 months ago
Johannesburg, South Africa Phantom Four Investments Full timeInsurance Agent To market and sell insurance products to clients. Monday to Friday 07h00 - 17h00 Must have reliable car Must have code 08 Drivers License unendorsed Presentable We are looking for dynamic, energetic, enthusiastic and motivated people to better their lives Unlimited earning potential for motivated individuals Full Training will be...
-
Site Agent
6 months ago
Johannesburg, South Africa GPC Ireland Full timeOur client is a leading Civil Engineering Contractor looking for an experienced Site Agent to join their team. This Contractor has various upcoming projects all across Ireland. This position is ideal for a Site Agent with a proven track record of successfully delivering substantial projects. Previous civils work experience is highly desirable. *Please note...
-
Non-motor Sos Agent
6 months ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY Santam SOS department has a career opportunity available for a Non-Motor Contact Centre Agent who will be based in Auckland Park. WHAT WILL YOU DO The Contact Centre Agent will fulfil duties such as registration of claims, loading of Insurance and Value-Added Services claims, assisting Brokers/Clients (Internal /External) with claim enquiries...