Project Management Specialist

7 months ago


Johannesburg, South Africa Metamorphosis Integrated Solutions Full time

**Department: IT Infrastructure**

**Position: Project Management Specialist**
- **Requirements**:

- Project Management Specialist is responsible to oversee and perform projects related functions in the IT Infrastructure Department.
- **KEY DUTIES AND RESPONSIBILITES**:

- SLA Management
- Measure adherence to SLA for internal/external customers.
- Report to management on adherence to SLA for internal/external customers.
- Ensure compliance of changes submitted and all registered projects.
- Projects
- Oversee the entire IT Infrastructure departmental projects and serve as a point of contact for the department and customers.
- Ensure project control is adhered to as per the project process & policy.
- Duties includes coordinating work, identifying risks and mitigation plans, and handling projects budget strategies.
- Set timeline estimates and ensure the needs of stakeholders are met.
- Communicate & request approval for emergency changes.
- Ability to Prepare monthly reports including graphical data.
- Ability to analyze and assess submitted change requests according to categories and communicate accordingly.
- Clear communicator (both written and verbal).
- Be flexible and adaptable in approach to problem solving.
- Actively encourage strong working relationships with other teams.
- Actively seeks ways of improving incident management processes.
- Good self-awareness. Actively seeks out tasks that help develop skills and knowledge.
- Department Standards
- Ensure compliance with project management standards.
- Investigate new processes and procedures to improve the Project Management process.
- Continuous improvement on project management best practice.
- **MINIMUM REQUIREMENTS**:

- Diploma or equivalent qualification in Business Administration or related field.
- Extensive experience in project management, Computing, AgilePM 2019 Foundation,PMBOK, PRINCE2 and ITIL V4 Foundation Certificate.
- 3 Years Experience as a Project Specialist or 5 Years as a Project Coordinator or similar role.
- Product specific training and computer proficiency.
- Hands-on experience with flowcharts, technical documentation, and schedules.
- Knowledge of project management software (e.g., Microsoft Project).
- **Special Requirements**:

- Willing to work extended hours


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