Reservations Manager

6 months ago


Franschhoek, South Africa Lord Charles Hotel Full time

Minimum requirements
- Minimum 3-4 years' experience in a similar position
- Opera experience
- Familiar with the duties and responsibilities of the reservations department
- MARSHA experience advantageous
- Accommodation certificate / Hotel School Diploma is advantageous
- Live in the greater Franschhoek/Paarl area and have own transport

Duties and responsibilities
- High level of customer service
- Excellent written, verbal and computer communication skills
- Handle transient, group and all other reservations types
- Accurately record and process reservations from all channels on to the OPERA system
- Confirmations and pro-forma invoices issued on time and according to procedure and payment schedules
- Follow up and hand over of all details of groups to management team

Pay: R17 000,00 - R20 000,00 per month


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