Key Account Manager
2 weeks ago
**Company Values**:
- We commit to the wellbeing of our team
- We work with a positive attitude
- We believe in our team
**Responsibilities**:
**Sales Management**:
- Develop annual sales strategies, setting revenue and margin targets, territorial growths, account and door growth targets, m2 growth targets, SIS targets, end-use growth targets and percentage contributions and account plans.
- Management of sales pipeline and white space document to be constantly reviewed to ascertain market potential.
- Responsible for the creation of budgets and forecasts of the wholesale channel by territory and by key account, SIS, elite accounts, speciality and independent.
- Conduct Quarterly Business reviews and Seasonal reviews
- Formulate, with Finance, sales incentives for the sales team working within prescribed budgets
- Work closely with marketing to identify opportunities for new promotions
- Conduct store visits - own, customer and competitor
- to review trends, customer-specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions.
**People Management**:
- Ensure role clarity and effective goal-setting
- Handle IR issues and performance management and discuss disciplinary requirements with HCM
- Manage the GOLP process of for all team members in the Region
- Mentor and develop subordinates to ensure strong engagement and delivery with set SLA’s
- Effective management of sales staff to achieve sales
**Stakeholder Management**:
- Build effective relationships with relevant stakeholders
- Provide stakeholders with recommendations on product mix and performance of the brand through monthly reporting and analysis of sales reports
- Proactively manage stakeholders against agreed SLA’s
**Reporting**:
- Report monthly on sales, forecast per channel
- Sales pipeline reporting
- Seasonal reporting per region
- Quarterly business review reporting
- Weekly sales forecast
- Weekly/Monthly Sales plan and AR feedback
- Relevant Degree (Sales and Marketing)
- At least 8 years’ experience in a similar role
- Valid driver’s licence and own car vehicle essential
- Excel Competent (Vlookup and Pivots)
**Competencies Required**:
- Strong customer first service focus and flexible in approach
- Ability to work under pressure
- Budgeting and forecasting
- Excellent verbal and written communication skills
- Strong commercial awareness
- Good time management and reliable
- Proven ability to maintain tight budget controls
- Exceptional negotiation skills and resilience
- Ability and experience in managing a dynamic, diverse team
- Proactive
- MS Office proficiency
- Ability to travel as and when necessary (local and international)
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