Field Account Manager

5 days ago


Southern Suburbs, South Africa Ares SA Full time

**Sales Management**
- Responsible for sales target achievement, order book conversion, and forecasts by account by season including elite accounts, speciality and independents.
- Management of relevant sales pipeline and white space document to ascertain market potential and opportunities within asied territory.
- Develop sales strategies, setting revenue, account and door growth targets and plans and SIS targets.
- Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate plans and be proactive in reacting to market conditions
- Assist with the GTM sales process by providing Merch and planning with required information that helps co-ordinate and develop sales tools that directly support the sell-in process for both existing and new accounts
- Foster on-going professional relationships with existing customers and sales force, creating a culture of consultative selling, monitoring sell through data, replenishment suggestions to maximise sales, promotion suggestions, seasonal planning

**Stakeholder Management**
- Build and nurture internal working relationships with GTM team, customer service and sales team.
- Along with merchandising, maintain good product mix, ensuring responsible segmentation by end-use and G.B.B tiering with full head to toe + accessories buy-in per account
- Work with cross functional teams to drive alignment and visibility in relation to wholesale numbers, forecasts, management of order book and market feedback
- Work with Marketing to plan and identify instore opportunities for accounts.
- Support the sales Lead in negotiations and communicating with customers - specifically but not limited to promotion confirmations and price increases
- Assist customer service team in providing best in class service in accordance with the companies' service level standards.
- Lead by example according to company policies, develop and drive a high performance, accountable culture.

**Customers**
- Ensure customers meet order deadline commitments
- Deal promptly and creatively with escalated queries and complaints from customers. Ensure communication is clear.

Tertiary qualification in Sales and Marketing advantageous
Minimum 8 years' working experience within a similar sales environment (Golf industry would be an advantage)
MS Office proficiency
Ability to travel as and when necessary
Valid driver's license and own car essential

Strong customer first service focus and flexible in approach

Ability to work under pressure and achieve targets.

Excellent verbal and written communication skills
Strong commercial awareness
Good time management and reliable
Proven ability to maintain tight budget controls
Exceptional negotiation skills and resilience
Proactive self starter


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