Delivery Controller

6 days ago

Johannesburg, South Africa Engen Full time

**Purpose of the Job**:
**Who you are**:

- You are a hard worker and are willing to exceed expectations in ensuring that business objectives are fulfilled.
- You are passionate about working within a team and leading others towards achieving goals.
- You have excellent communication, time management and people skills
- You have a reputation for completing tasks timeously and exceeding expectations.

**What you’ll have done before**:
Baseline:

- At least 1-2 years’ experience working with SAP modules.
- Understanding of Engen bulk fuels movements within supply chain processes.
- Good knowledge of stock control principles.
- Working knowledge of relevant road traffic legislation.
- Ability to meet deadlines.
- Proactive HSEQ risk identification and notification.
- Working with a team to meet common business objectives.

Advantageous:

- Knowledge of depot operations experience or relevant.
- Understanding of Engen bulk fuels within supply chain processes
- Understanding of stock control principles and practices
- Knowledge of fuels distribution processes
- Knowledge of terminal/depot operations
- Knowledge of fleet delivery operations
- Knowledge of fuel facs process and systems
- Ability to work successfully in an ever-changing environment and ability to navigate ambiguity.

**Exciting Challenges you might face in the role**:

- Driving HSEQ compliance amongst bulk truck operators (BTOs).
- Managing shift fatigue and performance.
- Effectively ensuring customer orders are fulfilled within service-level agreements (SLAs).
- Managing fleet utilisation.
- Managing third party contractor relationships and ensuring their compliance to Engen’s standards, policies and standing instructions.
- Resolving customer complaints and issues.

**What you’ll be doing**:

- Ensuring safe, efficient and effective distribution of bulk petroleum fuels from Terminal to customer.
- Providing a service of excellence to our customers by meeting SLA’s.
- Comply with all HSEQ requirements, polices, procedures and audit requirements.
- Manage delivery operations in line with prescribed operations/standing instructions whilst ensuring compliance to OHS act safety guidelines.
- Ensure driver (BTO) briefing and debriefing is conducted prior and post trip.
- Ensure drivers (BTOs) adhere/comply with all driver standards as per Engen requirements.
- Manage trip incidents reporting to standard and follow up as required.
- Driving audit compliance.
- Providing effective customer service.
- Ensuring optimal utilisation of company assets - right vehicle to appropriate customer/customer order.
- Driving continuous improvement initiatives, including follow up with implementation documentation.
- Ensuring equipment and asset utilisation as per spec (maintaining equipment and assets).
- Ensure all vehicles have valid fire permits and safe loading pass (SLP).
- Overtime expenditure management in line with budget.
- Ensure timely and accurate completion of timesheets.
- Ensure all delivery documentation is received, trip sheets completed correctly, POD signature on all delivery notes.
- Ensure compliance to all SAP reporting requirements.
- Ensure all deliveries are confirmed per shift customer and service provider interface.
- Interact with customers and service providers contractor interface.
- Work with third party contractors to ensure deliverables are met.
- Provide internal support or ensuring contractor compliance.
- Identify development areas and enable initiatives to close out gaps.
- Live Engen’s values and uphold HSEQ compliance.
- Drive PPE, ZETO rule, STOP/EB safety, BOS compliance.

**Additional Information**:
Location: Gauteng

**Job Advert Closing Date**: All job adverts close five days after date posted

**Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.**

**Important Information**:

- The appointment will be made in line with Engen's Employment Equity Strategy.
- Engen reserves the right not to make an appointment.

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