Delivery Leads

3 days ago

Johannesburg, South Africa Indsafri Full time

**Delivery Leads**

**Responsibilities**
- Ensure operational cost are within budget by actively monitor team budgets and operational spend
- Deliver service to client expectations by managing the achievement of quality and turnaround standards for processes, products, systems or services reducing deviation
- Ensure the delivery of quality project/ systems by actively monitoring project progress against schedules and budget and raising any deviation
- Ensure self and team improve on productivity and efficiency month on month
- Ensure client / business needs are met by providing advice and consulting on professional solutions
- Ensure professional solutions that demonstrate a balance of best of breed and return on investment for the client are delivered to client within agreed parameters and timelines
- Build commercially viable relationships with clients though advise provided
- Enable collaborative delivery by establishing as productive working relationships with staff, managers, peers and client
- Maintain effective and productive relationships maintained with vendors
- Maximise return on investment by ensuring that correct are Vendors selected and managed
- Communicate solution build progress by working with key Group Technology or business stakeholders
- Ensure skill development and performance improvement of staff by agreeing staff and resource plans with management and operationalised
- Ensure team work though the review of team work tasks and corrective action implemented when required
- Ensure team processes, systems, protocols, methods, technologies, standards implemented, audited and corrective actions taken when required
- Meet all agreed risk and compliance requirements and mitigate non compliance to standards, policies and regulatory requirements
- Ensure the implementation of strategy by translating activities across business unit
- Ensure delivery on projects though monitoring and providing progress reports on projects
- Enabled and monitor compliance by presenting deviations at relevant forums though project governance
- Ensure delivery of team projects meet customer expectations by managing deviations timeously
- Translate business requirements accurately into project schedules and ensure alignment to requirements
- Ensure satisfactory post implementation review
- Mitigate Project risks by identifying possible risks and raising it at the appropriate forums
- Ensure work delivery by effective planning of a programme of projects and related activities
- Actively institutionalises the organisations systems development standards, methods and procedures
- Participates in monitoring and reporting on the progress of systems development.
- Takes action to deal with exceptions, problems and unforeseen events in a timely manner
- Ensure that new systems developments are executed in alignment with system design through the monitoring of procedures
- Ensure that systems development projects are carried out in accordance with the agreed standards, methods and procedures by monitoring s quality assurance systems, processes and measures
- Ensures that adequate capacity is available to support the agreed programme of systems development and that they are optimally utilised and accounted for

**Essential Qualifications - NQF Level**
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees

**Preferred Qualification**
- Post-Matric degree in Information Technology or Business Management
- Certificate: Management Development, Advanced Diplomas/National 1st Degrees

**Type of Exposure**
- Achieved Client and Relationship Results
- Achieved Management and Process Results
- Built a high-performance culture
- Designed Workforce Planning Solutions
- Developed and Implemented Communications Strategy
- Improved processes and culture

**Minimum Experience Level**
- 3 to 4 years in managing teams with experience across functional teams 7 -10 years Information Technology-related experience

**Technical / Professional Knowledge**
- Budgeting
- Business administration and management
- Change management
- Client service management
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Operations planning
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
- Management information and reporting principles, tools, and mechanisms
- System Development Life cycle (SDLC)
- ITIL
- IT Architecture
- General Communication Skills
- Organisational structure
- IT Assets management processes

**Behavioural Competencies**
- Aligning Performance for Success
- Earning Trust
- Customer Focus
- Guiding Team Success
- Building Talent
- Driving for Results
- Planning and Organizing

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