Delivery Manager
7 months ago
**Job ID**
- 131293 (Technical Product Owner )**Job Family**
- Information Technology
**Career Stream**
- It Application Development
**Leadership Pipeline**
- Manage Managers
**Job Purpose**
- To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with mínimal impact to the stability of the IT environment.
**Responsibilities**:
- Adopt and execute according to the Nedbank nWoW Delivery Approach
- Manage and deliver all innovation and business as usual initiatives/work requests for the entrusted delivery team.
- The deliverables must be delivered within the agreed scope, budget and timelinesPlan, direct and co-ordinate all delivery team activities in terms of strategic projects, small medium enhancements and business as usual. Important to explain that Teams execute all following the principles of YBYRYO.
- Conform to the necessary PM disciplines and programme/project governance. Taking into account GIA expectations in terms of scope, change, risk and issue management.
- Monitor and report on delivery progress in bi-weekly ART Sync, Scrum Master Stand-up and other required project/operation meetings. Preparing necessary reports and dashboards required.
- Run delivery team agile ceremonies such as Daily Stand-ups, Iteration Planning, Backlog Refinement/Grooming, Iteration Retrospect and Team Reviews/Demos.
- Ensure the team works on the right tasks at the right time, working closely with the team TPO and other Teams (for incoming delivery requests) to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team.
- Ensure that all JIRA epics, stories and other issues types are linked to ensure correct targeted recovery flow from a financial perspective.
- In conjunction with the team TPO, monitor the delivery team time capture and month end Tempo time approvals. Take into account delivery team recovery targets for both innovation and business as usual.
- Work with the team TPO and prepare all necessities for quarterly PI Planning. These include the facilitation of Team feedback presentations/demos, break away sessions, dependency identification/engagements and planning delivery/feedback through the PI Planning cycles. Take into account organisational priorities when planning especially where demand outweighs capacity. Keep in mind delivery team recovery targets.
- Identify and facilitate actions in terms of evolving the delivery team’s agile maturity through the utilisation of the Team and Technical Assessment and DEVOPS Assessments.
- Play an active role in providing mentorship and coaching on agile best practices to the delivery team members
- Ensure self and team improve on productivity and efficiency month on month
- Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
- Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective action- Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
- Deliver a world class service through others by ensuring a client centric culture through required interventions. Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
- Maintain effective and productive relationships maintained with vendors
- Mitigate Project risks by identifying possible risks and raising it at the appropriate forums
- Ensure work delivery by effective planning of a programme of projects and related activities**Essential Qualifications - NQF Level**
- Matric / Grade 12 / National Senior Certificate
**Preferred Qualification**
- Matric and relevant tertiary qualification
- MMP or equivalent**Minimum Experience Level**
- 10 - 15 years' experience in an IT environment (across IT disciplines)- As well as experience in SAFe Agile, Technical Governance, Product Management, Project Management, PI Planning, Release and Change Management
- SDLC, Jira, Confluence,**Technical / Professional Knowledge**
- Budgeting
- Business administration and management
- Business principles
- Business terms and definitions
- Capacity planning
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Organi
-
Delivery Manager
1 month ago
Johannesburg, South Africa Jobted ZA C2 Full timeJob & Company Description: This world renowned company based in the Northern suburbs is looking for a Delivery Manager with at least 8 years technical project management or solution delivery experience to join them on a 6 months contract basis. The incumbent that will fill this role will deliver complex solutions with multi-disciplinary teams to internal or...
-
Delivery Manager
2 days ago
Johannesburg, South Africa Network Contracting Solutions Full timeJob & Company Description: This world renowned company based in the Northern suburbs is looking for a Delivery Manager with at least 8 years technical project management or solution delivery experience to join them on a 6 months contract basis. The incumbent that will fill this role will deliver complex solutions with multi-disciplinary teams to internal or...
-
Delivery Manager
1 month ago
Johannesburg, South Africa Network Contracting Full timeJob & Company Description: This world renowned company based in the Northern suburbs is looking for a Delivery Manager with at least 8 years technical project management or solution delivery experience to join them on a 6 months contract basis. The incumbent that will fill this role will deliver complex solutions with multi-disciplinary teams to internal...
-
Delivery Manager
1 month ago
Johannesburg, South Africa Network Contracting Full timeJob & Company Description: This world renowned company based in the Northern suburbs is looking for a Delivery Manager with at least 8 years technical project management or solution delivery experience to join them on a 6 months contract basis. The incumbent that will fill this role will deliver complex solutions with multi-disciplinary teams to internal or...
-
Delivery Manager
7 months ago
Johannesburg, South Africa Intellinexus Full time**Who are we?** **What do we offer?** - We offer both remote and hybrid work opportunities. - Intellinexus is an SME, therefore you get a lot of exposure to different technologies, solutions and techniques during projects. - Intellinexus supports career development and growth of its employees, therefore time and money is invested to grow their consultants...
-
Delivery Manager
6 days ago
Johannesburg, South Africa Backbase Full time**The job in short** You are the "getting things done" person dedicated to ensuring the success of the long-term and high-impact engagements for our strategic client relationships. You will lead strategic delivery programs, oversee multiple workstreams within one or multiple accounts, orchestrate cross-functional project teams, and collaborate with...
-
Delivery Manager
1 week ago
Johannesburg, South Africa EQ Plus Full timeThe SDM for us is a pivotal role between client account management functions in nurturing the account and relationship for opportunities while ensuring the delivery team management to get teams mobilised, project execution, getting projects delivered and maintains the client relationship and accountability. The SDM must be able to quickly bridge the...
-
Delivery Manager
7 months ago
Johannesburg, South Africa Nedbank Full time**Requisition Details & Talent Acquisition Consultant** - REQ 128062 Thembi Mtshali- Job Family- Information Technology - Career Stream- It Application Development - Leadership Pipeline- Manage Managers - FAIS Affected**Job Purpose** - To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of...
-
IT Service Delivery Manager
2 weeks ago
Johannesburg, South Africa Motivity (PTY) Ltd Full time**Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The key responsibilities...
-
Service Delivery Manager
5 days ago
Johannesburg, South Africa Motivity (PTY) Ltd Full time**Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The key responsibilities...
-
K8 Delivery Manager
2 weeks ago
Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full timeAt KCS, the Product Delivery Manager is responsible for leading a team of engineers and quality engineers to deliver high quality products according to the set roadmap objectives. The Product Delivery Manager, is responsible for delivering a sub-set of the roadmap objectives for the release and takes accountability for maximising the delivery of the product...
-
IT Service Delivery Manager
7 months ago
Johannesburg, South Africa Tipp Focus Full time**THE JOB AT A GLANCE** Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships. **WHAT WILL YOU DO?** **Oversee IT Service Delivery** *** **Identify Problems and Resolve...
-
Agile Delivery Manager
2 days ago
Johannesburg, South Africa Sanlam Full timeWhat will you do? An Agile Delivery Manager (ADM) is a Delivery lead or manager with Senior Scrum master functions, who focuses on making things happen, responsible for ensuring their teams have everything they need to succeed. They are great at managing stakeholders and are responsible for coordinating across multiple Agile Teams and Supporting and driving...
-
Client Delivery Manager
5 days ago
Johannesburg, South Africa Dimension Data Full timeAre you tired of being under-appreciated? Do you want to make a real impact on the team you work with? Do you want more responsibility in your career? We believe this Client Delivery Manager was created for you! Please read through and apply! As a Client Delivery Manager, you'll be responsible for ensuring that clients receive the highest level of service....
-
Service Delivery Manager
2 days ago
Johannesburg, South Africa Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
-
Service Delivery Manager
7 months ago
Johannesburg, South Africa NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Service Delivery Manager
7 months ago
Johannesburg, South Africa CipherWave Full time**JOB PROFILE**: - Job Title: - Service Delivery Manager- Division: - Support- Subdivision: - Service Delivery- Reports to: - Chief Operating Officer**WORKING RELATIONSHIPS**: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly. - Ensure that communication and feedback on major incidents, problems and changes. -...
-
Service Delivery Manager
7 months ago
Johannesburg, South Africa Giesecke+Devrient GmbH Full time**When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security...
-
Client Delivery Manager
1 week ago
Johannesburg, South Africa Visa Full timeCompany Description At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...
-
Application Delivery Manager
2 weeks ago
Johannesburg, South Africa Dimension Data Full timeAs a ERP Delivery Manager you will lead large and complex project teams and/or programs and will be accountable for the overall management, planning and delivery for assigned programs/projects. You are responsible for the successful delivery of the services and corresponding customers satisfaction. You will directly be involved in channel development and key...