International Contact Centre

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**Job ID**: 53667**Date Posted**: Posted 1 week ago**Location**: Parktown**Job Title**: CONTACT CENTRE NQF LEVEL 2 LEARNERSHIP - ONLY PERSONS WITH DISABILITIES - GAUTENG We have an exciting opportunity for you**!! **We have a **Contact Centre NQF 2 Learnership **for Persons with Disabilities **Requirements**: - 10 or 11 - Must have a Doctors Letter (Not...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

Brand New American Call Centre is opening in Parktown and we are looking for experienced International Call Centre Agents residing in Soweto as we will only be offering transport to Soweto for this campaign (this is just for the first phase of recruitment) **Key Requirements**: - 1 year international call centre experience preferably dealing with American...

Be part of a renowned international telecommunication company!!! Bring your troubleshooting skills coupled with the following: - 6 - 12 months technical call centre experience - Passed matric - Ability to work only night hours!!! - Excellent command of English language - Techy savvy - Have a clear criminal record Customers are awaiting for your...

**Job ID**: 63297**Date Posted**: Posted 57 mins ago**Location**: Parktown, JHB**Job Title**: 50X CALL CENTRE NQF LEVEL 4 LEARNERSHIPS - PERSONS WITH DISABILITIES - PARKTOWN - GAUTENG - Location; Parktown - Start date 1 September. - Stipend R4000 - EE vacancy, African Males preferred as other quotas have been filled - Must have grade 12, completed a previous...

Company Trainer Must have experience training staff in a call centre environment Preferably experience in a BPO outsource centre servicing American clients At least 5 yeas experience as a senior trainer Office hours 3pm - 11pm (varies based on daylight saving) Monday-Friday Salary negotiable **Salary**: R30,000.00 - R35,500.00 per month Application...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

**Job Advert Summary**: This incumbent will be responsible for performing quality audits for internal operational processes in accordance with the HAD Internal QA procedures. In doing so the Quality Assurance Specialist provides assurance to Business Unit management that business operational processes have been followed, call scripts have been adhered to...

**Job Advert Summary**: Hello An exciting new opportunity has just become available in our Hollard Life Solutions Retail Division. We are looking to recruit Key Account Manager. Job Purpose To actively maintain partner and client relationships and ensure that sales/ growth targets are met and needs, and challenges are resolved timeously with innovative...

**THE JOB AT A GLANCE** As a New Business Technician, you will be responsible for providing an effortless registration experience to new customers registering with RMA. Manage the customer during the new business registration processes and remain engaged until customer receives the LOG. Provide continuous telephonic feedback and support during activation...

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: Fax: before the closing date of the...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

**THE JOB AT A GLANCE** As an Administrative Assistant - Medical, you will be responsible for effectively and efficiently capturing data, imaging, indexing, providing administrative support and attend to client/customer queries (no advice to be given). **WHAT WILL YOU DO?** - Data capturing/entry (including telephonic reporting) - Capture information on...

**THE JOB AT GLANCE** As a Head of Customer Service and Distribution you will be reporting to the Chief Operating Officer. You will be responsible for developing the strategy for Customer Service and Distribution for the benefit of the customers/stakeholders including leading and overseeing both inbound and outbound Contact Centre Operations that services...

**Key Performance Area**: - Complete calendar management - Act as a liaison to the CEO - Assisting with special projects - Designing and producing complex documents such as reports and presentations - Collecting and preparing information as required by the CEO for meetings with staff and external stakeholders - Assist with local and international travel...

**Job Advert Summary**: Hello an exciting new opportunity has just become available in our Hollard International, Hollard Health Underwriting area. We are looking to recruit an Underwriter (Permanent). As Hollard Health, we are passionate about Africa and we believe that the most powerful way to create a better future for the continent, is to improve the...