Administration Assistant

2 weeks ago


Parktown, South Africa Rand Mutual Assurance Full time

**THE JOB AT A GLANCE**

As an Administrative Assistant
- Medical, you will be responsible for effectively and efficiently capturing data, imaging, indexing, providing administrative support and attend to client/customer queries (no advice to be given).

**WHAT WILL YOU DO?**
- Data capturing/entry (including telephonic reporting)
- Capture information on calls received (Contact Centre), and where required maintain detailed and accurate records
- Perform reception duties in an efficient, professional and courteous manner
- Communicate and liaise verbally and in writing with customers/suppliers/ and visitors (no advice provided)
- File data and perform other routine clerical tasks as assigned
- Receive, sort, barcode, scan, batch, index and distribute incoming mail in accordance with standard operating procedures/Technical Committee instructions/and Service Level Agreements
- Compiling records of office activities
- Update existing customer personal information
- Complete ad hoc duties as requested and responded to in the stipulated time frame

**WHAT YOU'LL BRING TO THE TABLE?**
- Grade 12 (required)
- COIDA in Practice or Insurance Qualification an advantage
- Diploma in Office Administration/Secretarial (Added advantage)
- At least 1 year industry related experience
- Knowledge of administrative and clerical procedures
- Computer literate - Intermediate MS Office Suite
- Knowledge of customer service principles and practices
- Data-entry experience and good typing skills

**WHAT WILL YOU GET IN RETURN?**

We offer great opportunities for personal and professional development in a stable company that’s 128 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

**Turnaround time**

**Closing date**:
**Our Commitment to transformation**:

- Grade 12 (required)
- COIDA in Practice or Insurance Qualification an advantage
- Diploma in Office Administration/Secretarial (Added advantage)
- At least 1 year industry related experience
- Knowledge of administrative and clerical procedures
- Computer literate - Intermediate MS Office Suite
- Knowledge of customer service principles and practices
- Data-entry experience and good typing skills



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