Mail Service Assistant

4 days ago

Roodepoort, South Africa Clicks Group Limited Full time

**Position Summary**:
**Industry**:Wholesale & Retail Trade
- **Job category**:Office Support**Location**:Roodepoort
- **Contract**:Permanent**EE position**:No**Brand**:Clicks Group**Introduction**:
We are looking to recruit a Mail Service Assistant to work within our Group Facilities department. The role will be based at the Regional Office in JHB and will report to the Administrative Assistant.

**Job description**:
**Purpose and Objectives**:

- The person will be responsible for receiving, handling and delivery of all mail related items; In and Outgoing Mail, Registered Mail, Incoming Faxes, Courier items, including supplies and performing loading bay activities.**Incoming Mail**:

- Sorting of all Incoming mail Items daily.
- Ad hoc Incoming Mail tasks as requested.
- Handle all Registration Items daily.
- Handle all incoming faxes daily.
- Handle and Sort all Courier Items Received
- Deliver mail to Departments

***

**Outgoing Mail**:

- Collection of Mail from Departments
- Daily handling and sorting of all Post Office, External, Outgoing Mail Items and courier parcels daily.
- Handle all ad hoc tasks as requested.
- Handle all Registration Items daily.

***

**Dry Cleaners**:

- Receive and Dispatch of Dry Cleaning from Staff
- Write up documentation relating to Dry Cleaning
- Accept and Document Payment for the service.
- Liaise with the Dry Cleaning collections team.

***

**Loading and Receiving bay Duties**:

- Receive all deliveries and enter into the relevant registers
- Distribution of all Mail House items and supplies daily
- Check seals on incoming Rollertainers and deliver to right department.

**Policies and Procedures**:

- Ensure that Policies and Procedures relating to Health and Safety as well as Quality of Work are adhered to
- Report any discrepancies or concerns to your Supervisor.
- Take every precaution to ensure that you are compliant with all Policies and Procedures.

**Minimum requirements**:
**Qualifications and Experience**:

- Matric
- 2/3 years similar working experience in a similar environment

***

**Skills, Abilities and Job Related Knowledge**:

- Should understand and be able to operate equipment and software relating to the mailroom
- Customer Service experience
- Good understanding of SLA’s and Processes and Procedures

***

**Essential Competencies**:

- Ability to communicate effectively at all levels.
- Must be energetic and highly self-motivated
- Must be reliable and approachable
- Must be self-motivated and team oriented
- Must be friendly, polite and helpful when dealing with customers
- Must be able to work competently under pressure
- Must be service oriented.
- Must be able to work independently.

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