![Readers Warehouse](https://media.trabajo.org/img/noimg.jpg)
Sales Assistant
2 weeks ago
**SALES ASSISTANT- Reader's Warehouse** - **Hillfox**
As a Sales Assistant you will be involved in the retail of books and associated products. You will combine a strong customer focus with sound knowledge of your stock and wider book market to help customers locate books and to offer information and advice about different books available.
**Key Performance Areas**:
- Assisting with in-store and window display’s
- Rotation of displays and best seller displays
- Walk
- in customers enquires
- Phone in customer enquires
- Timeously dealing with customer orders
- Assist with interbranch transfers
- Being aware of non-shoppers and shoplifters by focusing on customer service
- Maintaining up to date knowledge of current new releases and changes in the market.
- Assist with upselling and cross-selling including substitutes and alternative.
- Assist with waiting list items and special orders
- Working on POS and speed-point machine
- House-keeping and maintaining store standards
- Any other reasonable request by management
**Requirements**:
- Book Knowledge
- At least 2 years in a customer service position
- Attention to detail
- Neat and professional appearance
- Urgent turn-around time on customer enquires
- Work continuously on building relationships with customers
- Enjoys reading a big advantage
Ability to commute/relocate:
- Sandton, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High School (matric) (required)
**Experience**:
- Sales: 1 year (required)
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