Community Services and Linkages Manager

2 weeks ago


Nelspruit, South Africa mothers2mothers Full time

**Job Title**

Community Services and Linkages Manager

**Organisation Levels**

mothers2mothers -> m2m South Africa

**Location**

Mbombela - Mbombela, ZA (Primary)

**Type of position**

Fixed Term Contract

**Education**

Degree

**Closing Date**

15/3/2023

The Community Services & Linkage Manager will be the lead technical expert for integration of community and clinical service delivery with a focus on improving results towards “90-90-90” strategy. This includes strengthening linkages and coordination between social service and health workforces as well as strengthening bi-directional referral systems to improve both health/HIV and social service delivery. The Community Services & Linkage Manager will strengthen implementation of comprehensive, HIV-inclusive case management with a focus on improving pediatric HIV case identification; strengthening HIV prevention focus, linkage to HTS, care, and treatment; retention among both children and their caregivers; and violence prevention and response. This position will be based in Nelspruit, Mpumalanga.

**Job Requirements**

**Key Performance Areas**
- Strengthen bi-directional referral systems to improve both health/HIV and social service delivery for OVCA&Y
- Strengthen implementation of comprehensive, HIV-inclusive case management with a focus on improving paediatric HIV case identification
- Strengthen HIV prevention focus, linkage to HTS, care, and treatment; retention among both children and their caregivers; and violence prevention and response.
- Manage community profile and mapping referral systems of patients from the community to facility and vice versa
- Work closely with stakeholders to create demand for health services
- Communicate with operational managers in health facilities to ensure that the services provided can meet the demand created
- Assist facilities to develop systems to enhance the linkage into care or patients referred from community testing events
- Facilitate the tracing of defaulters in conjunction with community deployed staff
- Provide administrative support to ensure that clients receive the appropriate care at each community visit.
- Ensure that linkage support aligns to community activities
- Engage communities to improve the quality of care retention in care and adherence to treatment

**Qualifications and Experience**
- A minimum of Bachelor’s degree in Social Work or Public Health with a focus on public health, social sciences, or related field.
- A minimum of 5 years of progressively responsible experience in a technical advisory role for large-scale family and community-based programs, with a focus on vulnerable children and youth preferred.
- A minimum of 3 years of experience serving in a technical advisory role for PEPFAR-funded activity, with a focus on improving the wellbeing of orphans and other vulnerable children, adolescents and youth (OVCA&Y) and HIV prevention among adolescent girls and young women (AGYW).
- Demonstrated experience in strengthening coordination and linkages between clinical and community stakeholders, health and social service workforces; and operationalizing integrated service delivery models.
- Demonstrated working knowledge of PEPFAR Technical Guidance for OVCA&Y and HIV prevention.
- Demonstrated project management experience.
- Excellent written, presentation and communication skills in English.

Working knowledge of siSwati and other local languages in Mpumalanga (e.g. isiZulu, isiNdebele, Northern Sotho, Xitsonga).


  • Linkage, Retention

    4 days ago


    Nelspruit, South Africa Afrique Connection Consultancy Full time

    Purpose of the position S/he will be leading the activities related to adherence and retention of patients on ART through facility and community to achieve the 95-95-95 goals. Key Accountabilities **Strategic Leadership**: - Support the implementation of national adherence guidelines facility-based and community-based including, adherence strategies...

  • Service Manager

    7 days ago


    Nelspruit, South Africa Unique Personnel Full time

    **Job Number** - 69277 **Job Type** - Permanent **Job Title** - Service Manager **Computer Skills** - Windows (basic) **Industry** - Automotive **City** - Nelspruit **Province** **SUMMARY** - A reputable automotive company is looking for a trustworthy, experienced, and reliable individual to join the team as a Service Manager for their Nelspruit...


  • Nelspruit, South Africa Hedz Recruitment Solutions Full time

    Our client a well established Dealership requires the services of a Workshop Service Manager for the Nelspruit area.  **Basic R30 000 - R40 000 + Company Vehicle + Fuel + Incentives.** - At least 5+ years experience as a Workshop / Service Manager with a reputable brand at dealership level. - Strong Customer-Facing Skills - Skilled at marketing and...

  • She Supervisor

    6 days ago


    Nelspruit, South Africa Farm Manager SA Full time

    **Nelspruit Area - Mpumalanga**: Our client is looking for a SHE Supervisor to join the team. **MINIMUM REQUIREMENTS** - Grade 12 - National diploma in safety management/ Risk management/SAMTRAC or relevant qualification and experience will be advantageous. - Experience in the Citrus/Agriculture/Food processing industry will be advantageous ***COMPETENCIES...


  • Nelspruit, South Africa Farm Manager SA Full time

    **Nelspruit Area - Mpumalanga**: Our client is looking for a Head of Farm Operations to join the team. **MINIMUM REQUIREMENTS** - Relevant tertiary qualification in agriculture, natural sciences or business management - Minimum of 10 years’ experience in farm production management, with deep horticultural knowledge of avocados and litchis is beneficial -...

  • Admin Manager

    5 days ago


    Nelspruit, South Africa Fidelity Services Group Full time

    **ADMIN MANAGER** **FSS - NELSPRUIT AND WIT RIVIER BRANCH** A vacancy exists for a **ADMIN MANAGER **stationed at our Nelspruit Branch. The overall purpose of this position is to manage the day-to-day administration and management of the administration staff, to ensure that all company procedures and processes are followed and maintained. **Key...

  • Regional Manager

    3 days ago


    Nelspruit, South Africa Pollock and Associates Full time

    Regional Manager Distribution / Transport / Logistics / Supply Chain Mbombela - Mpumalanga - South Africa Reporting to the Operations Executive you will be required to manage the Mbombela (Nelspruit), Polokwane and Mbombela (Witbank) branches. This position operates at a middle management level. You will be required to manage and develop the Region in...

  • Maintenance Manager

    4 days ago


    Nelspruit, South Africa Pollock and Associates Full time

    Maintenance Manager FMCG / Food & Bev /Agri Mbombela - Mpumalanga - South Africa GGC Factories is essential to be considered for this role. If you are completing this year and you exceed the min requirements the client will take this into consideration. GMR2.1 responsibility and accountability. Reporting to the GM you will be required to manage the...

  • Nurse Mentor

    5 days ago


    Nelspruit, South Africa Afrique Connection Consultancy Full time

    The **Paediatric Nurse Mentor’s **primary responsibility is to support Paediatrics/Adolescent HIV and PMTCT Programs implementation and reporting activities across the district. The Paediatric Nurse Mentor is expected to collaborate very closely with the Cluster Team Leads (CTL) and Primary Health Care Area Manager (PHCAMs) across all clusters in the...

  • Service Consultant

    5 days ago


    Nelspruit, South Africa Motivity (PTY) Ltd Full time

    **BRIEF OVERVIEW OF THE ROLE** **Service availability** - Ensure accurate service inventory throughout the customer lifecycle - Change management - Service continuity (both from a customer and core perspective) **Service unavailability** - Proactive internal and external escalation management - Escalation management **Customer maintenance** - Customer...


  • Nelspruit, South Africa Alan Hudson Motors Full time

    Position available for an experienced service advisor at a Volkswagen brand dealership in Nelspruit, Mpumalanga. **Requirements**: - Excellent communication and customer service skills. - Matric qualification. - Valid driver's licence. - Strong, stable track record and contactable references. - Reside in Nelspruit or surrounding area or ability to...


  • Nelspruit, South Africa Motus Corporation Full time

    **Motus Hino Mbombela **currently has a vacancy for a **Specialist: Technician Service**. Reporting to the Manager: Service, the primary purpose of this position is to repair and / or service of commercial motor vehicles according to dealer / distributor's standards and specifications in the most productive way. **Position Overview**: **Specific Role...

  • customer service assistants homeware

    Found in: beBee jobs ZA - 2 weeks ago


    Nelspruit, Mpumalanga, South Africa Jobking Full time

    CUMSTOMER SERVICE / HOMEWARE / RETAILJOB DESCRIPTION:Facilitating order captures,Documentation gathering and administrationCustomer query resolution as well as capture customer payments and refunds / credits.Manage Customer returns administration and stock returns to WFS /GR book auditsProcess GR – Refunds / Credit Customer etc.Grade 12 / Matric or...

  • Aftersales Consultant

    3 weeks ago


    Nelspruit, South Africa Stepco Recruitment Full time

    **POSITION: Aftersales Consultant / Service Agent** **AREA: Nelspruit / Mbombela** Our well-established client (Automotive Industry) is looking for an **Aftersales Consultant** to strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer...


  • Nelspruit, South Africa Momentum Distribution Services Full time

    **Introduction** Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA. **Role...

  • Franchise Manager

    7 days ago


    Nelspruit, South Africa RESTAUR Full time

    My Client, an interational Quick Service Restaurant group, is currently seeking a young and dynamic **FRANCHISE MANAGER to join the MPUMALANGA region.** You will be accountable and responsable for a group of franchise stores within the Mpumalanga region, reporting to the Senior Franchise Manager. **KEY PERFORMANCE AREAS** - Manage and report on business...


  • Nelspruit, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...


  • Nelspruit, South Africa Advanced Infrastructure Management (AIM) Full time

    **Join Our Team as a Senior Surveillance Service Technician in Steelpoort!** Are you passionate about cutting-edge surveillance technology? Do you thrive in a dynamic work environment where problem-solving and attention to detail are key? We're looking for a skilled and motivated individual to join our team as a Senior Surveillance Service...


  • Nelspruit, South Africa BizGro Full time

    A Leading Food Service Distributor based in Johannesburg seeks the services of an experienced Sales Executive to join their Team to manage Nelspruit / Mpumalanga region - have 3 years or more in sales in a food service & hospitality environment. - have a strong contact base within the Mpumalanga region - be a combo HUNTER / MAINTAINER with the dual ability...


  • Nelspruit, South Africa Momentum Distribution Services Full time

    **Introduction** Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA. **Role...