Service Consultant
2 weeks ago
**BRIEF OVERVIEW OF THE ROLE**
**Service availability**
- Ensure accurate service inventory throughout the customer lifecycle
- Change management
- Service continuity (both from a customer and core perspective)
**Service unavailability**
- Proactive internal and external escalation management
- Escalation management
**Customer maintenance**
- Customer name or technical contact information changes
- Ensure governance adherence
**Service maintenance**
- Manage all non-billing impacting changes - technology, configuration changes, additional IP addresses, telephone numbers etc.
- Manage billing impacting changes - upgrades/downgrades, site moves/migrations, terminations, renewals
**SLA compliance**
- Analyze and understand customer agreed SLA
- Implement mechanism to meet and manage customer expectation across the customer life cycle
**2. EDUCATION AND QUALIFICATION REQUIREMENTS**
**Minimum Requirement**
- Matric
**- 3-year diploma or degree**
- ITIL foundations certification
- Microsoft Office skills (word, PowerPoint and excel)
- Network training (including mobile and/or fixed services)
- Product and systems training to support the client portfolio - current and future.
**3. Experience**:
- 3-5 years in a customer facing role within a technology company
- 2 years’ experience as a service manager in the ICT sector
- Telecommunications networks products and technologies
- Cisco networking products and terminology
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Nelspruit, Mpumalanga: Reliably commute or planning to relocate before starting work (required)
-
Aftersales Consultant
4 weeks ago
Nelspruit, South Africa Stepco Recruitment Full time**POSITION: Aftersales Consultant / Service Agent** **AREA: Nelspruit / Mbombela** Our well-established client (Automotive Industry) is looking for an **Aftersales Consultant** to strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer...
-
Service Consultant
4 weeks ago
Nelspruit, South Africa The Link Recruitment Full time**BRIEF OVERVIEW OF THE ROLE** **Query and service request management** - Regular and frequent updates to clients as per standard operating procedures (SOP) - Adhere to escalation management processes and procedures Quality Standards - Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined...
-
Home Loans Consultant
4 weeks ago
Nelspruit, South Africa TLT Appointing Full time**Company Description** About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search - This is a full-time on-site role as a Home Loan...
-
Consultant Pathologist
7 days ago
Nelspruit, South Africa Careforce Medical Recruitment Full timeOur client one of Southern Africa’s foremost pathology laboratories is looking for a Consultant Pathologist: Histology Purpose of Position: To consult with clients (doctors and patients) and laboratory personnel. To manage the laboratory and establish and maintain a high quality pathology service **Requirements**: FC Path(SA) (required), HPCSA...
-
Consultant Pathologist: Histology
7 days ago
Nelspruit, South Africa care force Full timeOur client one of Southern Africa’s foremost pathology laboratories is looking for a Consultant Pathologist: Histology Purpose of Position: To consult with clients (doctors and patients) and laboratory personnel. To manage the laboratory and establish and maintain a high quality pathology service **Requirements**: FC Path(SA) (required), HPCSA...
-
Consultant Pathologist: Histology Pretoria
4 weeks ago
Nelspruit, South Africa Careforce Recruitment Full time**Consultant Pathologist: Histology** **(Mpumalanga, Nelspruit based, 40 hours work week)** **Purpose of Position**: To consult with the clients i.e. doctors and patients and the laboratory personnel. To manage the laboratory and establish and maintain a high-quality pathology service in line with the laboratories standard. Degree Requirements: - FC...
-
Consultant Pathologist: Histology
4 weeks ago
Nelspruit, South Africa Ampath Trust Full timeAdvert Reference: P7202 Consultant Pathologist: Histology - Nelspruit Job Title: Consultant Pathologist: Histology - Nelspruit Job Grade: Grade 5 Closing Date: 2023/09/13 Position Available From: 2023-09-06 Area: Nelspruit Actual Place Of Work: Nelspruit Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South...
-
Property Finance Consultant
4 weeks ago
Nelspruit, South Africa Future Careers Full time**General**: **Job Title** - Property Finance Consultant**Job Category** - Sales**Location** - Mpumalanga**Employment Type** - Permanent**Area** - Nelspruit**Bee status** - Include All**Salary** - Market Related**Min Salary** - Not Set**Max Salary** - Not Set**Expiry Date** - 3rd March 2023**Deadline Date** - 3rd March 2023**Experience** - Experience...
-
Investment Development Consultant
4 weeks ago
Nelspruit, South Africa MMI Holdings Ltd Full timeClosing Date2023/03/21Reference NumberMMH230308-9Job TitleInvestment Development Consultant (Mbombela)Position TypePermanentRole FamilySalesClusterMomentum Distribution ServicesRemote OpportunityNone of the timeLocation - CountrySouth AfricaLocation - ProvinceMpumalangaLocation - Town / CityMbombelaIntroduction Momentum, a financial services provider of...
-
Rental Sales Consultant
4 weeks ago
Nelspruit, South Africa Servest Careers Full time**Job Context**: Office Services ,a division of the Servest Group has positions for rental sales consultants for hygiene and related services.The Sales Representatives will report to the National Sales Manager and serve as members of the Team. The primary responsibility of the Sales Representatives will be that of Hygiene Services.The incumbent will be...
-
Sales Consultant Nelspruit
4 weeks ago
Nelspruit, South Africa Groupworx Full timeA growing concern in the industrial gas industry is looking for a sales consultant to service Mbombela (Nelspruit) and the surrounding area. The incumbent would have to manage accounts including contacting and visiting clients, taking orders, and following up on payments. **Requirements**: Matric or equivalent Previous specialized sales experience...
-
Sales Consultant
1 week ago
Nelspruit, South Africa Performability Recruitment Full timeOur client in the Fintech space is on the hunt for Sales Consultants who have a network to tap into to build a customer base for their products. Your network must include a combination of formal and informal traders for example; Spaza shops, small supermarkets, Petrol stations, Forecourts, chain stores etc.Role purposeThe purpose of the position is to...
-
Sales Consultant
4 weeks ago
Nelspruit, South Africa Empower Financial Services Full time**Sales Consultant** Contract Junior EE position R7,500 - R17,000 pm **Responsibilities** Establish and maintain a professional relationship with clients Continue their assessment of a client's needs and business objectives Help develop initiatives to increase customer satisfaction and retention Upsell a company's services and solutions. Manage a client's...
-
Remote Educational Consultant
6 days ago
Nelspruit, South Africa SMART STEMA ACADEMY Full time1. Responsibilities: Meeting with prospective students and their families to discuss our tutoring services. Promotion and marketing of the Academy in the local community Reviewing student transcripts, test scores, and extracurricular activities to assess their strengths and areas for improvement. Providing guidance on essay writing and interview...
-
Retail Business Consultant
7 days ago
Nelspruit, South Africa Momentum Distribution Services Full time**Introduction** Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA. **Role...
-
Senior Clerk: Client Services X2
1 day ago
Nelspruit, South Africa AVBOB Full timeGeneral reception duties to welcome clients - Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department. - Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries - Communicate entire processes and or delays and system problems to...
-
FAS Sales Consultant-IEMAS Financial Services
3 weeks ago
Nelspruit, Mpumalanga, South Africa Jobking Full timeJob Purpose:To market life assurance and funeral policies within the Nelspruit branch, to our employer groupsJob Outputs:Selling of life assurance and funeral policiesConducting client needs analysis and providing quotationsFollowing up on leads and servicing existing membersQuality control of new businessCompiling reports on sales activitiesCustomer...
-
Nelspruit, South Africa Barloworld Equipment Full time**Key Outputs** - Build productive, professional relationships and strategic partnerships with key personnel in assigned customer accounts. - Proactively assess, clarify, and validate customer needs on an ongoing basis - Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning...
-
Retail Development Consultant
6 days ago
Nelspruit, South Africa Momentum Distribution Services Full time**Introduction** - Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.**Role...
-
Manager: Small Business Services
4 weeks ago
Nelspruit, South Africa Nedbank Full time**Job Requisition details and Talent Acquisition Contact** - Req: 131268- TA Consultant: Twanette Coester- Closing Date: 31/01/2024**Job Family** - Sales And Services **Career Stream** - Relationship Management **Leadership Pipeline** - Manage Self: Professional **FAIS Affected** - FAIS Affected - Yes**Job Purpose** - To deliver banking solutions to...