Senior IT Technician
2 days ago
**Job Advert**
Are you a tech savvy individual with a passion for innovation, helping others and finding ways of working efficiently?
Webhelp is in search of an experienced individual to join our team as our Senior IT Technician, providing IT support and service to enable our Durban contact centre to operate efficiently.
You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
In this role, you will identify, develop and implement strategies for procedure and technology improvements. You’ll need to work well under pressure adhering to tight deadlines and multiple tasks. Keeping your cool under pressure should be what you’re known for (apart from your in depth knowledge and understanding of all things tech).
We want someone highly responsible and motivated, someone who leads by example and can impart knowledge in an empathic manner. You should be an excellent communicator whether it be raising awareness to stakeholders, pointing out areas of improvement with your team or helping a customer online or telephonically.
**What you’ll be doing**
- Resolving issues assigned from the IT Helpdesk
- Diagnosing and resolving faults raised by customers
- Supporting the rest of the IT department with internal issues and work on IT projects where required
- Ensuring predefined service level targets are met at all times
- Liaising with stakeholders within Webhelp, service providers, suppliers and clients to ensure issues are resolved effectively
**What you’ll need**
- IT certification (Advantageous)
- An in depth technical understanding of IT services
- Ability to support Windows operating systems
- Knowledge of networking technologies
- IT certification (Advantageous)
- Knowledge of any Telephony ACD, Avaya, Aspect, Genesys systems (Desirable)
- Proven problem-solving experience in technical areas
- Extensive experience of supporting multiple system users in a large business environment
- Ability to provide clear and concise communication at all levels within the business
- Excellent telephone manner, demonstrating empathy where necessary whilst analysing faults reported from the business via phone and internet
Please note that the appointment will be made in line with the Employment Equity Act, as well as the Company’s EE Plan
**Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.**
After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with our collaborative team of game-changers today.
Job Reference: SA02083
-
Senior Desktop Support Technician
7 months ago
Durban, South Africa PEPKOR IT Full time**Position: Senior Desktop Support Technician** **Department: Infrastructure** **Location: Durban** **Purpose**:Pepkor IT is a dynamic IT company that delivers value-driven IT solutions to the Pepkor group. Our work lives revolve around our DNA. We take pride in our work, treat our colleagues, partners and our country with respect. We exercise collaborative...
-
IT Field Technician
3 weeks ago
Durban, South Africa Disruptive IT Full timeThis is an on-site contract role for an Information Technology Support Technician. Technician will be responsible to assist with multiple sites around Durban. The Support Technician will be responsible for providing technical support, troubleshooting desktop computers, supporting printers, and repairing computers. The role requires daily interaction with...
-
Senior IT Technician
7 months ago
Durban, South Africa Webhelp Full time**Job Advert** Are you a tech-savvy individual with a passion for innovation, helping others, and optimising work processes? We are seeking a motivated individual based in Durban, to join our team as a Senior IT Technician. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use...
-
Senior Hvac Commissioning Technician
3 months ago
Durban, South Africa Talent Evolution (Pty) Ltd Full time**Job Overview**: **Date Posted**: Posted 1 day ago- **Location**: Durban, Kwazulu Natal- **Job Title**: Senior HVAC Commissioning Technician- **Education Level**: Certificate- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Senior HVAC Commissioning Technician - Durban.**: A vacancy exists in the Utility and Environmental Unit in Pinetown (HVAC)...
-
Senior Electronic Technician
2 days ago
Durban, South Africa Sandi Crowther Recruitment Full timeKwaZulu Natal, Durban - 15 000 basic (Company vehicle, cellphone allowance) **Pinetown.** Leading suppliers within the Medical field seek Senior Electronic Technician with relevant experience to join their team. **Requirements**: - Electrical and electronics knowledge - IT and Tech savvy - Computer literate - Valid driver’s licence - Must be able to...
-
Senior Installation Technician
7 months ago
Durban, South Africa Watershed Consulting Full time**Job Description**: **SENIOR **INSTALLATION** TECHNICIAN (**SECURITY)** **Overview**:To manage all installations at various sites in the Northern and Southern areas of Durban. **Duties**: Installation of CCTV and Access Control systems. Manage a technician and assist with the installation standard required as per client's agreement. Do maintenance and...
-
Senior Plant Technician
3 weeks ago
Durban, KwaZulu-Natal, South Africa Complement Recruitment Full timeKey ResponsibilitiesThe successful candidate for the role of Senior Plant Technician will be responsible for managing multi-disciplinary projects from inception to final commissioning.You will conduct all required risk assessments and Hazop processes in compliance with company requirements, develop project schedules, and lead the process of projects FAT...
-
Technician (Ebs)
2 days ago
Durban, South Africa eThekwini Full time**Job Purpose**:** Technician (EBS) - 36005646** support project palnning, discussions and decision making processes. **Senior Technician (EBS) - 36005646B** associated with the provision of information and guidance, formulation and development. **Key Responsibility Areas**:** Technician (EBS) - 36005646** arrangement and efficiencies for basic...
-
Highly Skilled Field Services Technician
3 weeks ago
Durban, KwaZulu-Natal, South Africa IT Naledi Solutions Full timeThe estimated salary for this position is R300,000 - R450,000 per annum. At IT Naledi Solutions, we are seeking a highly skilled Field Services Technician to join our team. This role will be responsible for managing the business relationship with clients to ensure mutual trust and open communication.The ideal candidate will have Grade 12 and excellent...
-
Senior Network Cabling Technician
3 weeks ago
Durban, South Africa TradeLink Retail Systems Pty Ltd Full timeUrgently looking for a Senior Network Cabling Technician based in Johannesburg **Requirements**: Matric certificate Experience in network cabling / Fibre optics / CAT5, CAT6 3 - 5 Years in a similar role **Job Types**: Full-time, Permanent Pay: R12 000,00 - R14 000,00 per month
-
Civil Engineering Technician
2 days ago
Durban, South Africa eThekwini Full time**Job Purpose**:** CIVIL ENGINEERING TECHNICIAN** information, formulation and development and/ or draughting of plans, proposals and designs at an elementary level, preparing contractual documentation and monitoring the implementation and execution of minor contracts. **SENIOR CIVIL ENGINEERING TECHNICIAN** information and guidance, formulation and...
-
Senior Materials Technician
7 months ago
Durban, South Africa Hatch Full time**Requisition ID**:89039 **Job Category**:Construction **Location**:Durban, KwaZulu-Natal, South Africa Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...
-
Senior Technician
7 months ago
Durban, South Africa Scitech Placements Full time**Responsibilities**: - **Project Leadership**: Oversee and manage HVAC installation and maintenance projects, ensuring they are completed efficiently, on time, and within budget. - **Technical Expertise**: Provide expert-level technical support for HVAC systems, troubleshooting complex issues, and implementing effective solutions. - **Quality Assurance**:...
-
Laboratory Technician
2 days ago
Durban, South Africa UPL ltd Full time**Laboratory Technician**: - Job Id: 5445- City: DURBAN, KwaZulu-Natal, South Africa- Department: SCM- Function: SCM- Employee Type: Permanent Full Time- Seniority Level: Not Applicable- Description: - Internal Placement
-
Senior IT Technician
7 months ago
Durban, South Africa Kontak Recruitment SA Full timeCBD, Durban - Information Technology **Senior IT Technician (JB4012)** **CBD, Durban** R35 000 - R45 000 per month **Duration**: Permanent **Overview** - Our client is a leading provider of Managed IT, Cloud, and Security Services. We are assisting them in finding a highly skilled Senior IT Technical Support Specialist to join their team. _ **Minimum...
-
Junior Diesel Technician
5 months ago
Durban, South Africa General Heavy Marine Full time**Position: Junior Technicians for heavy machinery.** **Company: General Heavy Marine (Pty)Ltd** **Location: Durban** We are looking for Junior Diesel Technicians, to join our Durban and JHB branch reporting to Operations Manager. Technicians are required to ensure customers are supplied with quality service, maintenance and repairs. Technicians will be...
-
IT Solutions Technician
2 weeks ago
Durban, KwaZulu-Natal, South Africa IT Naledi Solutions Full timeJob SummaryWe are seeking a highly skilled IT Solutions Technician to join our team at IT Naledi Solutions. As a key member of our technical support team, you will be responsible for providing top-notch customer service and resolving technical issues in a timely manner.About the RoleManage business relationships with clients to ensure mutual trust and open...
-
Technician
2 months ago
Durban, South Africa Durban University of Technology Full time**Minimum Requirements**: - A Bachelors-Degree or equivalent Technical Qualification in Mechanical Engineering (NQF 7) or closely related - At least 3 years technical experience / professional / **Additional Recommendations**: - Artisan / Machinist experience with CNC machines - Primary qualifications accredited by a professional body such as the...
-
Field Service Technician
1 week ago
Durban, South Africa Fusion Recruitment Full time**Minimum education required**: **Trade tested Millwright, Fitter or Electrical trade** **Minimum experience required**: **At least 5 -8 years’ experience as a Service Technician within the Food, Beverage or Pharmaceutical industry** **Duties and Requirements includes but is not limited to the following**: *** - **Installation, commissioning, servicing,...
-
Digital Workplace Technician
5 months ago
Durban, South Africa Vopak Full timeDurban IT 40 hours **Description of** **this vacancy**: Start your career as a Digital Workplace Technician (Senior) at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. As a Digital...