Highly Skilled Field Services Technician
2 weeks ago
The estimated salary for this position is R300,000 - R450,000 per annum. At IT Naledi Solutions, we are seeking a highly skilled Field Services Technician to join our team. This role will be responsible for managing the business relationship with clients to ensure mutual trust and open communication.
The ideal candidate will have Grade 12 and excellent written and verbal skills. They will also have strong analytical and problem-solving skills, as well as an ability to work to tight deadlines and within constraints.
This position involves taking service calls, performing preventative maintenance activities, and performing hardware and software installations. The successful candidate will also be responsible for troubleshooting, installing, maintaining, and breaking down hardware.
Additionally, they will provide technical support to customers in solving technical problems that occur during installation. They will use their technical knowledge along with standard tools to diagnose, troubleshoot, and resolve incidents.
The Field Services Technician will maintain Service Level Agreement (SLA) requirements and ensure accurate completion of job cards. They will also work independently without supervision.
We offer a competitive salary package and benefits to our employees. If you have a positive attitude, excellent organisation skills, and an ability to multitask, then we encourage you to apply for this exciting opportunity.
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Highly Skilled Manufacturing Technician
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Tradelink Field Services Technician
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Highly Skilled Workshop Professional
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IT Service Delivery Manager
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