Marketing & Digital Assistant
3 days ago
Objective
Under the direction of the Director of Client Services, and within the limits of our client's policies and procedures, to assist the Director of Client Services with all projects and ensure a cohesive relationship with all Management and Directors to ensure that workflows and communication throughout the company are optimised and profitable.
**Responsibilities**:
Undertake daily administrative tasks to ensure the functionality and coordination of the department's activities
Support the Client Service Director in organizing various projects
Update spreadsheets, databases, and inventories with statistical, financial, and non-financial information
Stay up to date with digital technologies developments
Maintain effective internal communications ensuring that all relevant Company functions are kept informed of marketing objectives
Ensuring that all internal departments are uniform and conform to the overall company brand identity
Arrange annual review meetings with each client as set out by the Director of Client Services
Gather and prepare all information required for each client meeting as per the directive of the Director of client services
To collate data for the client's monthly reports
To fully converse with each client Strategic Marketing Plan
To assist all team members with any client concerns
Assisting with the onboarding of all new clients
Client troubleshooting in consultation with relevant departments
Connect client with relevant Team Leader
Follow up and oversee that problem has been resolved
To assist any department e as directed by the Company Directors
Creating and managing ALL company's social media platforms
Facebook
Instagram
LinkedIn
To carry out any lawful duties as instructed by the Company Directors
To be available and contactable for any out-of-hour client requests under the direction of the Client Service Manager
RESEARCH & PERSONAL DEVELOPMENT
Keeping up-to-date with tourism, consumer, and marketing trends
Keeping abreast of the latest developments within the digital marketing space
Attending courses and seminars related to hospitality and tourism marketing to incorporate new ideas within our strategies
Miscellaneous
**Creating a positive relationship with colleagues**: They are part of the internal approach NOT to work in silos but one company bringing the departments as one. Therefore, their interaction with Management and Employees is an example and needs to be a positive influence.
Travelling required
A valid Passport is always required
Maintain a professional and positive attitude in all dealings with clients either on the phone or in person.
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