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Takealot - Sales & Account Team Lead

7 months ago

Cape Town, South Africa takealot.com Full time

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

The Sales & Account Manager Team Lead is responsible for overseeing and tracking the performance of the Sales and Account Managers team. He/she will set monthly goals for the team in order to achieve the business objectives.

Reporting to the **Head of Marketplace Sellers**

**Your responsibilities will include**:
**Sales Management**
- Drive performance within a sales team (4-6 people) to deliver against acquisition targets
- Work with relevant stakeholders to build and execute on a strategic acquisition roadmap for each category
- Ensure sales processes are followed by the sales team and that sales platform data is accurate and complete
- Identify shortfalls in the sales process and help improve efficiency
- Manage and build sales dashboards to track key productivity metrics

**Account Management**
- Drive commercial performance of a business unit against business targets Identify and drive key interventions within the seller base to correct under-performance
- Develop and drive growth plans for strategic sellers

**Leadership**
- Manage and support a team of Sales & Account Managers with day-to-day operations
- Work with the Marketplace Business Development Manager to set monthly goals for the sales team which are aligned to the business targets
- Manage the collaboration between the Sales & Account Managers, Catalogue Operations,
- Onboarding and Seller Support teams
- Train new Sales & Account Managers

**Skills and Attributes**
- Commercially minded
- High attention to detail
- Process driven
- Excellent written and verbal communication skills
- Highly analytical; ability to quickly process, analyse, and provide insights on large data sets
- Ability to work in a fast-paced, high-pressure, entrepreneurial business environment
- Ability to collaborate effectively with team members within the organisation

**Qualifications and Experience**
- Bachelors Degree
- Minimum 5 years work experience
- Experience managing a sales team will be preferred
- Experience in establishing and managing processes and projects
- Experience with Salesforce or similar CRM
- eCommerce experience is preferred but not required
- Retail experience is preferred but not required

**The Environment**:

- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it's all in the execution after all.
- We love what we do and what we are creating.

We seek to Employ an **Extra Ordinary Mind** who:

- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
- is **passionate about the potential of e-commerce** and delivering a **world-class customer experience**:

- is **entrepreneurial**, **thrives under change** and accepts it is a constant and always **looks for solutions** to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- **thinks like an owner** of the business
- is **SMART, has INTEGRITY** and **is HARD WORKING**

If you meet the above you are an **Extraordinary Mind** so come and join us
- Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference_