Client Liaison Officer
2 weeks ago
Purpose of the job:
To support the sales team by acting as the client liaison relating to orders, promotions and pricing.
Job specifications and experience:
- Matric / Grade 12 as a minimum requirement
- Minimum 3 years Sales administration experience
- Fully Bilingual (Afrikaans & English)
- Ability to multi task
- Support sales representative
- Clean driver’s license and reliable car
Key responsibilities:
- Initiating contact with customers to confirm orders where relevant sales rep is unable to do so
- Ensure that orders are executed promptly and accurately when receiving orders from customers
- Keep customers informed throughout the process whilst their orders are being prepared and relay information regarding unavailable stock etc
- Resolve any stock and system related queries that may arise at any point in time
- Ensure that a back order list is received from the warehouse on a daily basis to inform the customers and to assist customers in making alternative arrangements where necessary
- Routine communication with the creditors department is critical to confirm if customer’s accounts are on hold and relay relevant information to sales rep
- Assist Warehouse and Operations teams during stock take
- Regular communication with sales reps if their customers are experiencing any issues or have any queries
- You may be required to assist with other tasks as and when operationally required
Pay: R8 000,00 - R10 000,00 per month
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