Client Services Consultant
3 weeks ago
This is a lovely opportunity for a Client Relationship Consultant to join an investment team with an excellent track record and with exposure and products in both the SA and International market.
**Responsibilities**:
- Support and assist with all relevant products, services and processing
- Filter relevant feedback to management from financial advisors
- Resolve and manage queries
- Support consultant team when necessary
- Action instructions from financial advisors and investors accurately and timeously
- Follow processes and procedures accurately and timeously
- Manage client follow ups
- Flag errors and identify ways to streamline future processes
**Requirements**:
- Minimum of a completed tertiary qualification or currently be completing an undergraduate degree, preferably in commerce / finance
- Minimum of 1- 3 years’ experience in a similar role with experience in unit trusts / investments
- MS Office and MS Excel proficient as well as investment systems
- Must have the ability to work well under pressure and ability to stick to deadlines
- High attention to detail
- Client services experience essential, good telephone manner and professionalism
- Excellent organizational and planning skills, be proactive
- Can-do attitude and a good team player
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