E-commerce Assistant
3 months ago
We are seeking an E-Commerce Assistant to join our dynamic online team based in Port Shepstone. As an E-Commerce Assistant, your responsibilities will include customer support, and assisting our E-Commerce team in optimizing our online store by ensuring customer satisfaction.
**Responsibilities**
- Informing customers of stock availability, stock alternatives and lead times
- Capturing orders onto the database
- Booking and packing stock for collection
- Collaborate with other team members to ensure that our online store is aligned with our company’s goals and objectives
- Staying up-to-date with e-commerce trends and best practices
**Requirements**:
- Matric certificate
- Computer literate with proficiency in Microsoft Excel and Outlook
- Excellent communication and interpersonal skills
- Administration skills
- Strong attention to detail
- Organisation and time management skills
- Ability to work independently and effectively as part of a team
**Job Types**: Full-time, Permanent
Application Question(s):
- Have you previously worked on Exel?
- Have you previously worked in the same or similar role?
**Experience**:
- Administration: 1 year (preferred)
**Location**:
- Port Shepstone, KwaZulu-Natal (preferred)
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