Clinical Mentor

5 months ago

Port Shepstone, South Africa AJ Personnel Full time

**Main purpose of the job**:

- To ensure the provision of quality clinical services offered as part of a comprehensive package of care through mobile service delivery as identified in the School Integrated School Health Programme (SRH SOP)
- To support the achievement of School-Based HIV and GBV targets, through mentoring of health providers, within specified geographical areas

**Location**:

- **Ugu District Municipality (Port Shepstone area) - KwaZulu-Natal**

**Key performance areas**:

- In close collaboration with the project management team, and specifically, the district manager, coordinate and lead the operationalization of the mobile to provide quality, integrated clinical services
- In close liaison with the District Manager, manage outreach plans and mobile timetable to sites/hot spots for service delivery of the SRH and HIV package:

- Ensure the mobile plans are aligned with the client’s appointment dates
- Ensure there is a mechanism to communicate with clients concerning mobile visits
- Stock management and control and stock ordering
- Management of drugs as per good pharmacy practice/DOH guidelines
- Oversight in terms of ensuring the mobile is clean and in good working order
- Oversight of quality assurance and standards in the mobile - universal health precautions

**Management of nursing staff**:

- Provide supervision and support to the clinical staff (Professional Nurses and Counsellors)
- Oversight over HIV testing counseling staff who report to the professional nurses in terms of quality of care
- Contribute to team development, in collaboration with the provincial and district manager
- Perform and facilitate performance development and assessments
- Identify substandard performance by team members and take necessary corrective action
- Promote harmony, teamwork, and sharing of information
- Prioritise the identification of training needs of Project clinical staff, and the clinical component of the broader school project implementation team, with a focus on nurses and HIV testing counsellors
- Together with other members of the senior project management, arrange appropriate training to meet these needs
- Identify the training needs of DoH, DBE, and other staff and stakeholders and provide technical assistance where appropriate
- Liaise with the Clinical Technical Specialist and other project staff to address training needs
- Prepare for training in terms of content and methodologies
- Provide both off-site and on-the-job training to ensure skills transfer and competency
- Support the facilitation of formal clinical training as required
- Support the implementation of SRH and PrEP as per the package of care in the DBE ISHP’s SRH SOP - ensure all clinical staff are competent to provide quality of care
- Participate in the development and review of tools, job aids, and other resources to support clinical staff
- Provide quality clinical services to maintain expertise (Direct Service Delivery)
- Ensure clinical services are provided as per DOH and DBE policies and guidelines
- Provide ongoing mentorship and coaching, with a focus on nursing staff, and other school project staff as appropriate
- Complete training and mentoring reports including description and analysis of participant assessment and evaluation and communicate report to relevant managers
- Participate in ongoing mentorship programs initiated by other Wits RHI stakeholders
- Monitor the quality of service delivery, and where required, engage in quality improvement activities to improve the quality of care and achieve projected targets
- Ensure the clinical components of service delivery are recorded, provide oversight for data quality of the nurses, in compliance with M&E reporting requirements
- Ensure program data collected on the field is correct and timeously reported to M&E
- Contribute to project reports on the clinical service delivery, as requested by project management
- Participate in monitoring activities mandated by the project management
- Participate in course reviews
- Ensure all completed registers, assessments, and evaluations are returned from courses and hard copies are provided to the relevant training administrator
- Monitoring and evaluation that program targets met
- Take ownership and accountability for tasks and demonstrate effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership of driving your career development by participating in ongoing training and development activities such as conferences, workshops, etc.

**Required minimum education and training**:

- **Relevant Nursing Degree with Education qualification**:

- **Certified Clinical (NIMART, APC/PC101 and HTS) Mentor**:

- **Facilitation skills**:

- **Code 10 Valid SA driver’s license preferred**

**_Desirable:_**
- **Dispensing licence**:

- **Certified Assessor**

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